Alex Coeville
Nuevo,CA
Summary
Self-motivated Assistant provides administrative and organizational support in fast-paced environments. Proven track record of utilizing excellent time management skills to efficiently complete tasks and prioritize workloads. Demonstrated ability to develop and maintain positive relationships with clients and colleagues. Skilled at making complex tasks look effortless. Results-driven Assistant with experience in providing high-level administrative and organizational support in a variety of settings. Skilled in leveraging excellent interpersonal skills to effectively collaborate with colleagues and clients. Adept at using critical thinking to quickly solve problems and find solutions.
Overview
8
8
years of professional experience
Work History
Towing assistant
Ruiz Towing
01.2017 - Current
- Answered incoming calls promptly and professionally, providing assistance or forwarding calls to appropriate personnel
- Developed strong relationships with customers through exceptional customer service
- Maintained organized filing system both electronically and manually for easy access when needed
- Utilized excellent communication skills to coordinate with various departments
- Scheduled and confirmed appointments for clients, customers or supervisors
- Performed emergency roadside assistance services such as jump starts, tire changes and lockout services with accuracy and efficiency
- Resolved customer complaints promptly using sound judgement and effective communication techniques
- Displayed proficiency in operating winches, chains and other tools used for towing operations
- Maintained high level of customer satisfaction through excellent customer service skills
- Identified opportunities for improvement in processes related to job performance
Technician
Progressive Technology Inc
01.2024 - 08.2024
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested fire alarms throughout the whole city of Escondido , and the city of San diego
- Installed Security systems with fire life throughout the city of Escondido
- Ran wires for security systems and installed different varieties of cameras
Installer
Pac West
05.2023 - 11.2023
- Utilized hand-held abrasive tools such as files, scrapers, chisels and sandpaper to remove excess material or smooth rough edges
- Polished and buffed metal surfaces to a high luster utilizing specialized tools and techniques
Team member
Little Caesars
01.2021 - 05.2022
- Performed daily maintenance on equipment to ensure optimal performance
- Provided guidance to other staff members when necessary
- Maintained a clean and safe work environment by adhering to safety protocols
- Repaired damaged surfaces using various finishing techniques including grinding, filing, burnishing, honing and sandblasting
- Assisted with loading and unloading materials from machines
- Demonstrated proficiency in operating polishing machines, buffers and grinders
- Troubleshot machine malfunctions and took corrective action accordingly
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including store cleaning and restocking
- Arrived on time for shifts and adhered to company dress code guidelines
- Greeted customers and answered questions regarding products and promotions
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers
Education
High School Diploma -
Heritage High School
Menifee06.2023
Skills
- Time Management
- Business Correspondence
- Document Control
- Project Support
- Reliable Transportation
- Critical Thinking
- Adaptability
- Creativity
Languages
Spanish
Elementary
Timeline
Technician
Progressive Technology Inc
01.2024 - 08.2024
Installer
Pac West
05.2023 - 11.2023
Team member
Little Caesars
01.2021 - 05.2022
Towing assistant
Ruiz Towing
01.2017 - Current
High School Diploma -
Heritage High School