Alex Cook
Pittsburgh,PA
Summary
Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Plumbing Apprentice
Ryco Inc
Pittsburgh, PA
06.2022 - Current
- Assisted a journeymen plumber, installing water lines, gas lines, and drain lines in new construction projects
- Installed fixtures in bathrooms and kitchens
New Vehicle Sales Manager
Bergstrom Buick GMC Cadillac
Green Bay, WI
12.2020 - 05.2022
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Coached individual team members on weekly basis to maximize unit volume, gross profit and earnings potential.
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
Sales Advisor
Bergstrom Cadillac Chevrolet
Appleton, WI
12.2018 - 12.2020
- Cultivated relationships with new guests to achieve sales and provide insight into new products, features, and options
- Qualified and followed up with Internet leads regarding new and pre-owned vehicle availability, price, and features
- Listened to customer details and offered matching solutions to meet a wide range of requirements.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
Staff Claims Representative
Church Mutual Insurance Company
Merrill, WI
05.2018 - 11.2018
- Performed claim tasks and documented claim files appropriately and in accordance with state and federal laws
- Proactively managed claim activities to ensure fair claim resolution
- Verified coverage by gathering adequate information necessary to make an informed decision in a fair, equitable, and ethical manner
- Reviewed and approved probable denials with the supervisor
- Maintained a professional, courteous, and helpful approach when communicating in person, on the phone, and through email with internal and external customers and business partners.
Education
BBA - Finance
University of Wisconsin – La Crosse
La Crosse, WI05.2018
Skills
- Client Needs Assessment
- Customer Service
- Report Generation
- Inventory Control Processes
- Product and Service Sales
- Providing Feedback
Timeline
Plumbing Apprentice
Ryco Inc
06.2022 - Current
New Vehicle Sales Manager
Bergstrom Buick GMC Cadillac
12.2020 - 05.2022
Sales Advisor
Bergstrom Cadillac Chevrolet
12.2018 - 12.2020
Staff Claims Representative
Church Mutual Insurance Company
05.2018 - 11.2018
BBA - Finance
University of Wisconsin – La Crosse
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