Alex Crogan
Hudson,MA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Intern Tax Accountant
BDO
Boston, MA
01.2024 - Current
- Prepared final returns for filing with appropriate taxing authorities within deadlines.
- Conducted reviews and prepared summaries of company's financial activities for taxation purposes.
- Worked closely with clients throughout the year to ensure accurate filings at year end.
- Analyzed financial records to ensure accuracy of tax documents.
Hudson High School Boys Varsity Track Coach
Hudson High School
Hudson, MA
03.2023 - Current
- Demonstrate ability to develop and implement effective training programs for student-athletes
- Strong leadership and communication skills to motivate and inspire student-athletes
- Strong organizational and time management skills to manage practices, meets, and other team activities
Delivery Driver
Lake Boone Ice Co.
Hudson, MA
06.2022 - Current
- Deliver ice to stores across New England
- Manage and unload trucks full of ice at various locations
- Demonstrate independence in a stressful environment
- On your feet thinking, and problem solving
Courtesy Service Representative
Shaws
Hudson, MA
08.2018 - Current
- Manage Employees of Front End
- Ensure Customer satisfaction
- Detect & resolve problems
Customer Service Clerk
Shaws
Hudson, MA
08.2018 - Current
- Provided accurate, valid, and complete information to customers.
- Built sustainable relationships of trust through open communication with customers.
- Escalated unresolved issues requiring further investigation or specialized expertise.
Deli Service Clerk
Shaws
Hudson, MA
08.2018 - Current
- Prepared all food orders according to customer specifications.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Greeted customers in a friendly and professional manner.
Personal Care Assistant
Tempus Unlimited
Hudson, MA
08.2018 - Current
- Assist and provide care for patient- Patient has Duchenne Muscular Dystrophy (DMD)
- Attend to patients needs (medical, social, medications + engage in conversations and/or games)
Education
Business Major, Finance, Accounting -
University of Massachusetts, Lowell
06.2024
High School Diploma, Financial Reasoning, Marketing Principles, Personal Finance, Business Management -
Hudson High School
06.2022
Skills
- Google Suite (Slides, Docs, Forms, Classroom, Drive)
- Word Document
- Microsoft PowerPoint
- Excel
Certification
CPR Certified
Athletics
- Varsity Indoor Track, Hudson High School, 2018-2021
- Varsity Outdoor Track, Hudson High School, 2018-2022
- Varsity Football, Hudson High School, 2018-2022
- Captain of Indoor & Outdoor Track Team, Hudson High School, 2021-2022
Languages
- English - Fluent
- Spanish - Intermediate
Awards
- Indoor Track All-Star- 2019
- Outdoor Track All-Star-2022
Volunteer Experience
- Hudson Youth Football, 2018-2021
- Hudson Police Youth Academy Assistant, 2017-2020
- Hudson High School, Varsity Track and Field, 2022-2023
Timeline
Intern Tax Accountant
BDO
01.2024 - Current
Hudson High School Boys Varsity Track Coach
Hudson High School
03.2023 - Current
Delivery Driver
Lake Boone Ice Co.
06.2022 - Current
Courtesy Service Representative
Shaws
08.2018 - Current
Customer Service Clerk
Shaws
08.2018 - Current
Deli Service Clerk
Shaws
08.2018 - Current
Personal Care Assistant
Tempus Unlimited
08.2018 - Current
Business Major, Finance, Accounting -
University of Massachusetts, Lowell
High School Diploma, Financial Reasoning, Marketing Principles, Personal Finance, Business Management -
Hudson High School
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