Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Alex Cross

TX

Summary

Dynamic professional with a proven track record, excelling in customer service and communication. Leveraged analytical skills and a strong understanding of business finance to enhance operational efficiency. Demonstrated commitment to ethical finance practices and personal finance management, achieving significant improvements in customer satisfaction and financial management. Bringing a unique blend of analytical skills and customer service excellence, driving improvements and achieving results. Results-driven student with excellent organizational communication skills. Successful at accomplishing student projects. Strong analytical thinker and problem solver quick to learn new processes. Confident student passionate about learning new skills. Ambitious, driven, ready, and willing to work hard and learn from professionals.

Overview

8
8
years of professional experience

Work History

Server

The Reserve Culinary Tavern
Lubbock , TX
03.2024 - Current
  • Maintained a polite and professional demeanor to patrons to encourage inquiries and order placements
  • I took reservations and to-go orders to streamline the process for the customer and the restaurant
  • Performed opening and closing duties such as setting up the dining area, restocking supplies
  • Informed customers of daily specials and signature menu items
  • Cleaned tables and chairs to prepare the dining area for the next customers
  • I communicated with hosts, bussers, and kitchen staff to prepare for and serve customers
  • Handled money transactions accurately while following company procedures for handling cash payments
  • Circulated within assigned areas to assess and address customer needs, prioritizing peak-hour tasks
  • Displayed enthusiasm and knowledge about the restaurant's menu and products

Water Safety Instructor

Katy Independent School District
06.2017 - 03.2024
  • Provided support during drills designed to test emergency preparedness procedures at aquatics facilities
  • Encouraged students to build confidence in and out of the water by making swimming fun
  • Communicated effectively with parents regarding their child's progress during lessons
  • Coached students in using video and social media storytelling to improve the visual intelligence of projects
  • Assessed swimming skill levels for each student and placed them accordingly, depending on the results
  • Monitored student progress and identified areas where additional instruction was required
  • Organized and executed water safety courses, emphasizing the importance of safe swimming practices
  • Attended staff meetings as needed, discussing new strategies for teaching water safety skills
  • Administered first aid and CPR as needed, ensuring the safety and well-being of all participants
  • Kept operations in full compliance with federal and state water safety standards
  • Developed and implemented individualized swim instruction plans for students of varying ages and skill levels

Maintenance Worker

Costco Wholesale
09.2021 - 05.2022
  • Was one of three maintenance workers
  • This job required cleaning the entire facility, in and out, and putting work orders in for problems and damages inside or outside of the facility
  • Working with and handling a Bulldog floor scrubber
  • Stocked and helped with front-end management.

Education

Applied Finance Major - Minor in General Business

Texas Tech University
05-2025

Skills

  • Microsoft Excel
  • Finance
  • Investing
  • TD Ameritrade Thinkorswim
  • Analytical skills
  • Microsoft Word
  • Customer Service
  • Communication
  • Personal finance management
  • Ethical finance practices
  • Business Finance Understanding
  • Budgeting and finance management

Accomplishments

  • An active member of Raider Trader, a student-led trading organization, where I have progressed from participant to Vice President and then President. This club was overseen by the Texas Tech Rawls College of Business. The club consisted of over 65 students engaged in a semester-long trading competition using TD Ameritrade’s Thinkorswim platform for simulated trading and data analysis. Utilizing paper money margin accounts, members apply strategic trading techniques to maximize returns. I've won this competition twice, generating over $200,000 in simulated profits each time through trading natural gas futures, ETFs, and weekly options, demonstrating my expertise in market analysis and risk management.

Timeline

Server

The Reserve Culinary Tavern
03.2024 - Current

Maintenance Worker

Costco Wholesale
09.2021 - 05.2022

Water Safety Instructor

Katy Independent School District
06.2017 - 03.2024

Applied Finance Major - Minor in General Business

Texas Tech University
Alex Cross