Alex Cruz
Cleveland
Summary
Adept at creative team leadership, organizational skills, and strategic thinking, I significantly enhanced mail delivery efficiency at the United States Postal Service (USPS). These key qualities have also seeped into my creative spaces. As I have 7+ years in the creative realm with modeling, dancing, creative direction, model coordination and even personal assistant.
Overview
6
6
years of professional experience
Work History
Postal Service Employee
United States Postal Service, USPS
10.2018 - Current
- Enhanced mail delivery efficiency by precisely sorting and organizing mail for carrier routes.
- Assigning responsibilities and delegating tasks to team members in a strategic manner, ensuring that the right individuals are entrusted with the appropriate duties based on their skills and expertise, while fostering accountability and promoting team collaboration.
- Improved customer satisfaction by delivering prompt and precise information about postal services and products resulting in consistently meeting sales targets.
- Regularly attainted top scores in internal performance assessments by showcasing a strong work ethic, a commitment to quality, and a focus on customer satisfaction.
- Fostered a positive work environment through professionalism, respectful communication, and effective collaboration with colleagues.
Education
Bachelor of Science - Psychology
University of Toledo
Toledo, OH05-2017
Skills
- Creative Team Leadership
- Multitasking and Organization
- Prioritization Skills
- Customer Engagement
- Strategic Thinking
- Innovative Design Development
- Visual Storytelling
- Decision-making
Accomplishments
- I've modeled in more than 30 shows across Cleveland, New York City, Detroit, Baltimore, Nashville, Atlanta, and Miami.
- I've served as a creative director and model coordinator for over 10 shows.
- I've attracted a crowd of 350+ people to a fashion show.
- I've been featured on television: Fox 8 News and The Sisaundra Show.
Timeline
Postal Service Employee
United States Postal Service, USPS
10.2018 - Current
Bachelor of Science - Psychology
University of Toledo
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