ALEX CRUZ
Hamden
Summary
Professional sales expert with proven track record in automotive sales. Known for strong negotiation skills, customer relationship management, and in-depth product knowledge. Highly adaptable, goal-focused team player who consistently meets and exceeds sales targets. Reliable and flexible with strong emphasis on achieving results through collaboration and strategic planning.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Flagger
Skyline Access LLC
12.2024 - 05.2025
CLIENT ADVISOR
TOYOTA
03.2023 - 12.2024
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
CLIENT ADVISOR
TOYOTA
11.2020 - 03.2023
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
BUSINESS DEVELOPMENT MANAGER
TOYOTA
06.2016 - 07.2020
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Education
Porter And Chester Institute
Stratford, CT04.2016
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Central High School
Bridgeport, CT01.2012
Skills
- Management
- Negotiation
- Qualifying
- Critical Thinking
- Conflict Resolution
- Product Demonstration
- Communication
- Marketing
- B2B/B2C Relations
- Retention
Certification
- Master Certified, Toyota - 2024
- CPR, AED Training - 2025 - 2027
Timeline
Flagger
Skyline Access LLC
12.2024 - 05.2025
CLIENT ADVISOR
TOYOTA
03.2023 - 12.2024
CLIENT ADVISOR
TOYOTA
11.2020 - 03.2023
BUSINESS DEVELOPMENT MANAGER
TOYOTA
06.2016 - 07.2020
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Central High School
Porter And Chester Institute
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