Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alex Daniel

Birmingham,AL

Summary

Dependable customer service professional with 5 years of experience supporting high volume environments and providing exceptional service to diverse populations. Skilled in communication, problem resolution, multi tasking, and maintaining organized workflows. Experienced in handling sensitive situations, processing transactions, and assisting individuals with questions and concerns. Seeking an opportunity in a healthcare or setting such as Patient support, Administrative Support, Scheduling, Sterile processing, or any advanced customer service career where strong organizational and interpersonal skills can contribute to quality patient or customer care.

Overview

7
7
years of professional experience

Work History

Cashier/ Retail Associate

Veterans Canteen Service
Birmingham, AL
06.2024 - Current

Provide high quality customer support to veterans, visitors, and staff in a busy healthcare facility environment

Process payments and maintain accurate transaction records using electronic systems

Assist customers with questions, product selection, and service needs while maintaining professionalism and patience

Maintain clean and organized workspaces while following facility policies and safety procedures

Communicate effectively with team members to ensure efficient daily operations

Retail Associate

Walmart
Trussville Al
05.2021 - 10.2024
  • Assisted customers with locating products and resolving concerns maintaining a positive shopping experience
  • Maintained organized merchandise displays and restocked inventory as needed
  • Processed transactions efficiently during high volume periods
  • Collaborated with team members to maintain store efficiency and customer satisfaction

Cashier

Walgreens
Birmingham, AL
10.2022 - 05.2023
  • Delivered excellent service by asssiting customers with purchases, questions, and concerns in a real fast -paced retail pharmacy environment
  • Operated POS systems and handled cash, as credit, and digital transactions accurately
  • Supported store operations by organizing merchandise and maintaining front-end workflow
  • Resolved customer issues calmly and professionally to maintain positive experiences

Cashier

McDonald's
Trussville, AL
11.2020 - 04.2021
  • Managed high volume customer orders and payments with accuracy and speed
  • Communicated clearly with team members to ensure smooth service interactions
  • Assisted in training new employees on customer service standards and POS systems

Cashier

Zaxbys
Trussville
07.2019 - 11.2020
  • Provided friendly service while processing transactions and assisting customers with questions
  • Maintained organized work areas and supported daily operational tasks
  • Built strong customer relationships through positive and helpful interactions

Education

High School Diploma -

Clay Chalkville Highschool
Pinson, AL
05.2021

Skills

  • Patient and customer support
  • Appointment scheduling and coordination
  • Administrative support
  • Electronic systems & POS Software
  • Data Entry and Documentation
  • Conflict Resolution
  • Team Collaboration
  • Time management & Fast Paced Environments
  • HIPPA Awareness & Professional Confidentiality

Timeline

Cashier/ Retail Associate

Veterans Canteen Service
06.2024 - Current

Cashier

Walgreens
10.2022 - 05.2023

Retail Associate

Walmart
05.2021 - 10.2024

Cashier

McDonald's
11.2020 - 04.2021

Cashier

Zaxbys
07.2019 - 11.2020

High School Diploma -

Clay Chalkville Highschool