Alex Denman
Fort Lauderdale,FL
Summary
Regional Manager overseeing product launches, inventory, quality, and process improvements with 10+ years of Operations experience. Seeking a Senior Product or Program Manager role with a company that fosters growth.
Overview
9
9
years of professional experience
Work History
Regional Manager
Shipmonk
03.2023 - Current
- Created process engineer org that oversees product management, inventory, quality, and training for the network
- Led over 20 product launches and cross-org collaborated with developers to create roadmaps for designing, testing, and launching new products for the network
- Implemented OKRS for inventory, training, and quality org focusing in merchant churn, waste reduction, efficiency network wide.
- Organized and led migration and conversion of 7 buildings from existing operating management systems into Shipmonk management system. This included systems, product, inventory, inbound, and outbound conversions
- Created, designed, and implemented cycle count app. This overall helped improve inventory health by over 22% in the first 2 quarters. This app tracks inventory levels across the network and has built-in checks and balances to track what locations may be most at risk.
- Implemented process for at-risk merchants. This drove merchant churn to decrease by 62% year over year saving the company an estimated over $3million in costs.
Owner
Denman Property Management LLC
02.2022 - Current
- Started company managing short term rentals averaging over 200 nights of occupancy per year.
Sr. Manager Process Engineer
Shipmonk
03.2022 - 03.2023
- Created and rolled out performance management program network-wide to track bottom performers across each building to help manage them with a step-by-step process to engage the associates and to bring them up to benchmark standards. This drove OPH rate increase of over 14% in first quarter
- Analyzed gaps in labor and training to develop a plan for peak 2022 resulting in a network building throughput increase of 10% while hitting building volume records
- Created and implemented network inventory KPI's used for tracking and benchmarking of all sites
- Deployed network training guides to standardized all existing and new process.
Senior Operations Manager
Shipmonk
10.2021 - 03.2022
- Led team of Operations Managers, Supervisors, and hourly employees to manage inventory, training, and quality for Florida warehouse.
- Created quality KPI's which were then adopted across the network for benchmarking
- Improved outbound pick quality by over 70% in first 2 months
- Designed and developed training org responsible for onboarding over 120 people in first 2 months of peak out performing previous year rates by over 15%.
Manager III, Operations Manager
Amazon
03.2021 - 10.2021
- Launched 1st South Florida same day building, first-ever end to end Amazon building receiving, packing, shipping, and delivering all customer orders within 5 hours
- Create and plan inbound and outbound capacity monthly as well as new hire onboarding plans
- Reduced variable cost per package by 20% first month standardizing processes and redesigned sorting process resulting in 5% overall productivity improvement for the network
- Led best quality and outbound productivity out of any launch building for 2021 out of 12 buildings.
Manager III, Operations Manager
Amazon Air
06.2020 - 03.2021
Manager III, Operations Manager
Amazon Fulfillment
05.2018 - 05.2020
Area Manager II
Amazon Sortation
10.2016 - 05.2018
Area Manager I
Amazon Fulfillment
08.2015 - 10.2016
Education
Bachelor of Science - Operations Management And Supply Chain Management
University of Alabama
Tuscaloosa, AL12.2014
Skills
- Product Management
- Operations Improvements
- Manufacturing Process Improvements
- Business Analysis and Reporting
- Project Planning
- Strategic Planning
- Problem Solving
- Cross-functional Team Leadership
- People Management
Timeline
Regional Manager
Shipmonk
03.2023 - Current
Sr. Manager Process Engineer
Shipmonk
03.2022 - 03.2023
Owner
Denman Property Management LLC
02.2022 - Current
Senior Operations Manager
Shipmonk
10.2021 - 03.2022
Manager III, Operations Manager
Amazon
03.2021 - 10.2021
Manager III, Operations Manager
Amazon Air
06.2020 - 03.2021
Manager III, Operations Manager
Amazon Fulfillment
05.2018 - 05.2020
Area Manager II
Amazon Sortation
10.2016 - 05.2018
Area Manager I
Amazon Fulfillment
08.2015 - 10.2016
Bachelor of Science - Operations Management And Supply Chain Management
University of Alabama