Summary
Overview
Work History
Education
Skills
Timeline
Barista

Alex Dills

Canal Fulton,Ohio

Summary

Hardworking and dedicate student with great people skills. Passionate about human rights, racial and ethnic equality, and criminal justice reform. Also an experienced customer service worker with good memory to assist customers.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
Green, OH
11.2020 - Current
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Made and served up to 50 café beverages per hour with speed, quality and consistency.

Associate

Office Depot Inc
North Canton, OH
06.2020 - 11.2020
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Associate

Kohl's
North Canton, OH
05.2019 - 09.2019
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Education

Master of Arts - Criminal Justice

Southern New Hampshire University
Hooksett, NH
05.2024

Bachelor of Arts - Criminal Justice - Criminology

University of Akron
Akron, OH
05.2022

High School Diploma -

Northwest High School
Canal Fulton, OH
05.2018

Skills

  • Exceptional Customer Service
  • Conflict Resolution
  • Excellent Memory
  • Professional demeanor
  • Excellent math skills
  • Oral debate
  • Document filing
  • Investigation skills
  • Responsible
  • Teamwork
  • Critical thinking
  • Artistic thinking

Timeline

Barista

Starbucks
11.2020 - Current

Associate

Office Depot Inc
06.2020 - 11.2020

Associate

Kohl's
05.2019 - 09.2019

Master of Arts - Criminal Justice

Southern New Hampshire University

Bachelor of Arts - Criminal Justice - Criminology

University of Akron

High School Diploma -

Northwest High School
Alex Dills