Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joey Royer

Canyon Lake,TX

Summary

Proactive and customer-focused, I excelled at Smoke Show Coffee Co by enhancing the customer experience and streamlining operations. Leveraging exceptional time management and interpersonal skills, I significantly contributed to a positive, efficient team environment. My expertise in cash register operation and commitment to outstanding service are evident in my ability to resolve issues promptly, ensuring customer loyalty and satisfaction.

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Overview

1
1
year of professional experience

Work History

Barista

Smoke Show Coffee Co
06.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Receptionist

Bombshell Boutique
04.2024 - 08.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

Bachelor of Science - Bachelor of Science

Texas Woman's University
Denton, TX
05-2028

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Exceptional customer service
  • Cash register operation
  • Exceptional customer service
  • Cash register operation
  • Cleanliness
  • POS systems

Languages

asl
Limited Working

Timeline

Barista

Smoke Show Coffee Co
06.2024 - Current

Receptionist

Bombshell Boutique
04.2024 - 08.2024

Bachelor of Science - Bachelor of Science

Texas Woman's University
Joey Royer