Alex Dolnick
San Francisco,CA
Summary
Senior Buyer with over 2 years of progressive retail experience. Well-versed in planning and executing daily and special inventory buys. Proficient in purchasing and procurement environments. Expert at supporting businesses with high-quality, reliable goods delivered on consistent schedule. Excellent visual design, merchandising and communications skills enabled achievement of impressive results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Design Assistant
Nicole Miller
05.2023 - 08.2023
- Conducted market research to understand trends and customer preferences.
- Visited job sites to take notes and record space measurements to create floor plans.
- Applied skill in color theory and composition to bring client visions to fruition.
- Utilized Adobe Creative Suite to create high-quality graphics, illustrations and layouts.
- Guaranteed designs adhere to company brand standards and guidelines.
- Conducted fittings and adjusted designs to produce comfortable and appealing final products for clients.
- Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
- Sketched artistic and fresh designs for consideration.
- Followed market trends and research to establish innovative product offerings for consumers.
- Worked with photographers and stylists to showcase products for optimal visibility.
- Developed exciting seasonal merchandise assortments to improve category diversity.
Buyer, Consignment Concierge & Supervisor
Crossroads Trading Company
02.2022 - Current
- Luxury Authentication and sales
- Forecasting trends, and buying merchandise for store.
- Personal shopping experiences
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Stayed current on company offerings and industry trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Contributed to team objectives in fast-paced environment.
- Lead consignment concierge
- Authenticate, price, and merchandize designer merchandise
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Generated reports detailing findings and recommendations.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Boosted team performance by developing customer service training materials and conducting service training.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Maintained complete documentation and records of all purchasing activities.
- Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
Shopper & Driver
Instacart
12.2021 - 02.2023
- Shop for groceries, Delivery groceries & prescriptions
- Operated with safety and skill to avoid accidents and delays.
Barista
Peet's Coffee and Tea
10.2021 - 02.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Used POS system to accurately enter orders and process payments.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Barista & Cashier
Bodhi Leaf Coffee Traders
02.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked flexible schedule and extra shifts to meet business needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
Lead Hostess
Tempo Cantina
06.2019 - 02.2020
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Accommodated special seating requests for guests to enhance satisfaction.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Relayed guest comments or suggestions to manager on duty for further action.
Freelance Babysitting & Nannying
Self Employed
12.2016 - Current
- Care for Kids
- Organize and clean home
- CPR certified
Education
Design & Media Literacy -
San Francisco State University
San Francisco, CA05.2023
Graduate -
El Dorado High School
Placentia, CA06.2021
Skills
- Recordkeeping Ability
- Sales Experience
- Customer Service
- Relationship Building
- Multi-Tasking Strength
- Accessorizing
- Product Knowledge
- Conflict Resolution
- Quality Control
- Theft Prevention
Certification
- CPR Certified
- Proficient on Celerant + Reportal Sales Platform
- Trained in Luxury Authentication
- Food Handler Card
- Trained in Espresso
- Proficient in Square, Toast, Open Table, and all mobile ordering device software
Timeline
Design Assistant
Nicole Miller
05.2023 - 08.2023
Buyer, Consignment Concierge & Supervisor
Crossroads Trading Company
02.2022 - Current
Shopper & Driver
Instacart
12.2021 - 02.2023
Barista
Peet's Coffee and Tea
10.2021 - 02.2022
Barista & Cashier
Bodhi Leaf Coffee Traders
02.2020 - 08.2021
Lead Hostess
Tempo Cantina
06.2019 - 02.2020
Freelance Babysitting & Nannying
Self Employed
12.2016 - Current
Design & Media Literacy -
San Francisco State University
Graduate -
El Dorado High School
- CPR Certified
- Proficient on Celerant + Reportal Sales Platform
- Trained in Luxury Authentication
- Food Handler Card
- Trained in Espresso
- Proficient in Square, Toast, Open Table, and all mobile ordering device software
Similar Profiles
Tahereh MohammadiTahereh Mohammadi
Occasional Babysitter at Nicole MillerOccasional Babysitter at Nicole Miller
Daniel JunenDaniel Junen
Concrete Foreman at Miller & Miller Inc.Concrete Foreman at Miller & Miller Inc.
Reagan HolmbergReagan Holmberg
Bridal Stylist at Your Day by NicoleBridal Stylist at Your Day by Nicole