Alex E. Kidwell
4320 Las Vegas Blvd N ,NV
Summary
Led initiatives to drive organizational growth and enhance team performance. Cultivated strong public relations strategies to elevate brand reputation. Managed customer service operations to improve client satisfaction and retention.
Overview
6
6
years of professional experience
Work History
Ramp Shift Lead
Airsmart
Las Vegas, NV
12.2025 - Current
- Oversaw daily operations, ensuring adherence to safety protocols and efficiency standards.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements that enhanced workflow and reduced downtime.
- Coordinated shift schedules to maximize productivity and resource allocation.
- Monitored inventory levels, facilitating timely replenishment of stock as needed.
- Conducted performance evaluations, providing constructive feedback to team members.
- Trained new employees and delegated daily tasks and responsibilities.
Ramp Agent
Air Smart
09.2023 - Current
- Performed as a Ramp Agent handling the cleaning and detailing of the aircraft. Moving aircraft around the Ramp VGT area. As well as communicating with pilots and other ground personnel. Ensuring safe and luxurious flights for customers. Operated refueled aircraft equipment and certified to operate fuel service equipment. Responsible for cleaning and replenishing for its next departure.
Warehouse Associate
Amazon- warehouse
08.2022 - 09.2023
- Stowing - Responsible for scanning a product and appropriately placing it to the right shelf for customer’s consumption. Duties included inspecting the item for any defects and escalating damaged items to the supervisor and ensuring a good quality labeled products. Other responsibilities include operating essential store equipment, adhering to the sanitary standards of the working area. As a stower it was required to have time management skills and the ability to multitask, especially on working with a fast-paced environment.
Ramp agent/ Baggage handler
Unify aviation
12.2021 - 07.2022
- Responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts, de-icing planes and performing other airplane servicing duties.
- Efficient Airline Baggage Handler who is dedicated to upholding the customer service rules of the airline industry. making sure each piece of luggage gets on the proper flight working small and large flights and working as well with commercial flights. Specializes in busy and high volume airline schedules.
Powder coat prepper
Panda windows and doors
05.2020 - 11.2021
- Examined finished surfaces of workpieces to verify conformance to specifications and retouch any defective areas. Cleaned and maintained tools and equipment, using solvents, brushes, and rags. Determining work procedures and materials required. Cleaned surfaces of workpieces and preparation for coating, using cleaning fluids, solvents, brushes, scrapers, steam, sandpaper, or cloth. Rinsed, drained, and wipe coated workpieces to remove excess coating material. Place coated workpieces in ovens or dryers for specified times to dry or harden finishes. Melted or heated coating materials to specified temperatures.
Education
High school diploma - undefined
01.2020
Skills
- Equipment operations
- Customer service
- Materials handling
- Complex problem solving
- Mechanical knowledge
- Automotive diagnostic
- Merchandising
- Communications skills
- Manufacturing
- Leadership skills
Timeline
Ramp Shift Lead
Airsmart
12.2025 - Current
Ramp Agent
Air Smart
09.2023 - Current
Warehouse Associate
Amazon- warehouse
08.2022 - 09.2023
Ramp agent/ Baggage handler
Unify aviation
12.2021 - 07.2022
Powder coat prepper
Panda windows and doors
05.2020 - 11.2021