Summary
Overview
Work History
Education
Skills
Timeline
Teacher

Alex Escalante

Norfolk,VA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience

Work History

Journeyman Meat C

Harris Teeter
Virginia Beach, VA
05.2017 - Current
  • Cut, trimmed and ground meats such as beef, pork and poultry to prepare for packaging and sale.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Verified proper inventory levels, product quality and freshness to prevent sale of spoiled products.
  • Performed meat inspections and checked temperature environment to maximize food safety.

Customer Service Representative

Harris Teeter
Norfolk, VA
05.2016 - 05.2017
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Provided primary customer support to internal and external customers

Education

High School Diploma -

Granby High School
Norfolk, VA
06.2016

Skills

  • Meat inspection
  • Meat weighing and labeling
  • Meat preparation
  • Deboning meat
  • Upbeat and Positive Personality
  • Efficient and Detail-Oriented
  • Multitasking and Prioritization
  • Customer Retention Strategies

Timeline

Journeyman Meat C

Harris Teeter
05.2017 - Current

Customer Service Representative

Harris Teeter
05.2016 - 05.2017

High School Diploma -

Granby High School

Similar Profiles

CREATE PROFILE
Alex Escalante