Alex Fisher
Palmyra
Summary
Knowledgeable in Sterile processes with solid background in field service operations and troubleshooting. Delivered impactful solutions through hands-on technical expertise and problem-solving abilities. Demonstrated proficiency in equipment maintenance and customer service, ensuring optimal performance and client satisfaction.
Overview
17
17
years of professional experience
Work History
Field Service Technician
Daniels Sharpsmart
05.2025 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Helped lead the installation and set-up of 3 UPMC accounts
Hospitality Manager
Agiliti Health
06.2018 - 05.2025
- Managed daily operations for a smooth functioning of the establishment, ensuring high delivery.-quality service
- Evaluated employee performance regularly, providing constructive feedback to support growth and skill development within the organization.
- Maintained high levels of patient confidentiality, adhering to HIPAA guidelines and ensuring staff members were well-trained in the proper handling of sensitive information.
- Help lead the Installation of the PSU lancaster account
Fast Food Worker
Wendy's
06.2008 - 05.2018
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness
- Promoted through the ranks to General Manger
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
High School Diploma -
Palmyra Area High School
Palmyra, PA06-2009
Associate of Arts - Visual Communication
ITT Technical Institute
Harrisburg, PA06-2012
Skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Customer service
- Teamwork and coordination
- Prioritization and time management
Timeline
Field Service Technician
Daniels Sharpsmart
05.2025 - Current
Hospitality Manager
Agiliti Health
06.2018 - 05.2025
Fast Food Worker
Wendy's
06.2008 - 05.2018
High School Diploma -
Palmyra Area High School
Associate of Arts - Visual Communication
ITT Technical Institute
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