Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Field Service Technician
Erema North America
08.2021 - Current
Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Reviewed technical documentation to complete equipment maintenance and repair.
Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Operated hand tools and power equipment according to company safety procedures.
Established positive customer relationships by providing punctual, cost-effective solutions.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Followed safety procedures to avoid injuries in field.
Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
Managed on-site and off-site installation, repair, maintenance, and test tasks.
Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
Discussed and recommended service options with customers and explained costs involved.
Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
Diagnosed and repaired problems with electrical and mechanical systems.
Tested systems, noting issues and completing preventive maintenance.
Worked with diverse types of weather and ground conditions.
Resolved unforeseen issues during trips swiftly, minimizing disruption and maintaining client satisfaction levels high.
Oversaw and monitored daily functions, timeliness, quality of workmanship and completion of work.
Operated equipment according to specifications and in alignment with designated safety standards.
Maintained meticulous records of project progress, expenses, and personnel hours, providing transparency for clients and contributing to accurate invoicing.
Followed industry regulations and local building codes.
Supervised installation of electrical and plumbing systems.
Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
Demonstrated strong leadership skills by overseeing teams of skilled laborers and tradespeople across multiple projects simultaneously.
Coordinated subcontractors to complete work within quality and timeframe targets.
Inspected work sites to assess construction quality and productivity against project plans.
Delegated assignments based on plans, project needs, and knowledge of individual team members.
Loaded and unloaded materials onto trucks and trailers.
Operated forklifts and boom lifts to complete various tasks.
Technician
Door Control Inc
01.2019 - 08.2021
Created multi-faceted test fixtures and processes for specialized, product-specific applications
Wrote daily logs of completed work and conducted field investigation for verification and documentation
Reviewed merchandise malfunctions through troubleshooting and characterization of subsystems and discrete parts
Documented maintenance and repair activities and maintained files
Promoted and enforced safety standards and resolved workplace safety hazards
Executed maintenance and repair activities to safeguard equipment functionality
Reviewed and interpreted maintenance records and work orders to verify requirements
Selected tools and equipment to perform installations or repairs
Troubleshot electrical problems, traced faults, and implemented repairs to restore function
Assembled, installed, maintained, and tested electrical equipment and writing systems
Assisted with installation of new electrical systems and repairs on existing structures.
Calibration Technician/ Industrial Painter
Krohne Inc
Drafted and presented reports detailing calibration data
Calibrated and tested electrical, mechanical, and electronic equipment and instruments
Facilitated out-of-tolerance investigations to identify root cause and develop solutions
Monitored and updated equipment maintenance logs to maintain adherence with calibration schedules
Scheduled onsite calibration services with external providers
Participated in seminars and additional training to expand knowledge and skills
Completed all assigned tasks prior to shift end
Kept work area organized and clutter-free
Volunteered for and tackled new assignments and tasks to ease staff member burden
Addressed concerns quickly to avoid lasting issues
Followed established guidelines and procedures
Employed visual elements, such as construction, shade, space, and perspective to generate aesthetic results
Measured and replenished machine chemicals, coatings, or paints
Coated products with substances such as silver, copper, rustproofing, and paint
Mixed chemicals and substances to achieve proper painting and coating formulas
Maintained painting and coating equipment, including cleaning and repairs
Followed written specifications to verify and regulate paint flow and viscosity
Maintained proper spray dispersion through nozzle and hose adjustments
Selected and installed machine attachments, including rollers, guides, and brushes.
04.2017 - 01.2019
Verified dimensions, alignments, and clearances against drawings to minimize errors
Laid out wiring, boxes and other components to efficiently install new systems
Planned project work based on blueprints, budget limitations and the individual customer's preferences
Replaced worn, broken, and defective parts to correct faults and improve performance
Attached seals and bumpers to create tight and professional finish
Drilled holes, installed locks, and attached hardware to prepare doors for installation
Reviewed blueprints and other technical documentation to identify correct way to install and repair doors
Volunteered for and tackled new assignments and tasks to ease staff member burden
Completed all assigned tasks prior to shift end
Worked comfortably and safely at heights, wearing personal protective equipment and complying with safety program and regulatory requirements
Measured and marked cutting lines on materials using rulers, pencils, and marking gauges
Studied specifications in blueprints, sketches, and building plan to prepare project layout and determine dimensions and materials required
Reviewed blueprints and schematics to accurately mark and measure workpieces, minimizing waste and helping the team consistently achieve budget targets.
Service Technician
Collins Overhead Door Inc
07.2016 - 04.2018
Adjust doors to open or close with the correct amount of effort or make simple adjustments to electric openers
Wind large springs with upward motion of arm
Inspect job sites, assessing headroom, side room, or other conditions to determine appropriateness of door for a given location
Complete required paperwork, such as work orders, according to services performed or required
Fasten angle iron back-hangers to ceilings and tracks, using fasteners or welding equipment
Repair or replace worn or broken door parts, using hand tools
Carry springs to tops of doors, using ladders or scaffolding, and attach springs to tracks to install spring systems
Set doors into place or stack hardware sections into openings after rail or track installation
Install door frames, rails, steel rolling curtains, electronic-eye mechanisms, or electric door openers and closers, using power tools, hand tools, and electronic test equipment
Remove or disassemble defective automatic mechanical door closers, using hand tools
Apply hardware to door sections, such as drilling holes to install locks
Assemble and fasten tracks to structures or bucks, using impact wrenches or welding equipment
Run low voltage wiring on ceiling surfaces, using insulated staples
Cut door stops or angle irons to fit openings
Study blueprints and schematic diagrams to determine appropriate methods of installing or repairing automated door openers
Operate lifts, winches, or chain falls to move heavy curtain doors
Install dock seals, bumpers, or shelters
Fabricate replacements for worn or broken parts, using welders, lathes, drill presses, or shaping or milling machines
Clean door closer parts, using caustic soda, rotary brushes, or grinding wheels.
Carpenter Apprentice
United Brotherhood of Carpenters and Joiners of America Local 1305
10.2015 - 07.2016
Study specifications in blueprints, sketches, or building plans to prepare project layout and determine dimensions and materials required
Shape or cut materials to specified measurements, using hand tools, machines, or power saws
Follow established safety rules and regulations and maintain a safe and clean environment
Measure and mark cutting lines on materials, using a ruler, pencil, chalk, and marking gauge
Install structures or fixtures, such as windows, frames, floorings, trim, or hardware, using carpenters' hand or power tools
Verify trueness of structure, using plumb bob and level
Build or repair cabinets, doors, frameworks, floors, or other wooden fixtures used in buildings, using woodworking machines, carpenter's hand tools, or power tools.
Factory Technician
Globe Composite Solutions
09.2014 - 10.2015
Calculate dimensions or tolerances, using instruments such as micrometers or vernier calipers
Machine parts to specifications, using machine tools, such as lathes, milling machines, shapers, or grinders
Set up, adjust, or operate basic or specialized machine tools used to perform precision machining operations
Align and secure holding fixtures, cutting tools, attachments, accessories, or materials onto machines
Measure, examine, or test completed units to check for defects and ensure conformance to specifications, using precision instruments, such as micrometers
Monitor the feed and speed of machines during the machining process
Maintain machine tools in proper operational condition
Operate equipment to verify operational efficiency
Check work pieces to ensure that they are properly lubricated or cooled
Lay out, measure, and mark metal stock to display placement of cuts
Set up or operate metalworking, brazing, heat-treating, welding, or cutting equipment
Dispose of scrap or waste material in accordance with company policies and environmental regulations.
Configuration Technician
KROHNE America Inc
09.2004 - 10.2015
Adhere to all applicable regulations, policies, and procedures for health, safety, and environmental compliance
Inspect finished products for quality and adherence to customer specifications
Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures
Calibrate or adjust equipment to ensure quality production, using tools such as calipers, micrometers, height gauges, protractors, or ring gauges
Troubleshoot problems with equipment, devices, or products
Test products or sub assemblies for functionality or quality
Plan and lay out work to meet production and schedule requirements
Start up and shut down processing equipment
Prepare and assemble materials
Measure and record data associated with operating equipment
Clean production equipment or work areas
Select cleaning materials, tools, or equipment
Build product sub assemblies or final assemblies
Package finished products
Build packaging for finished products.
Pest control Technician
Eco Systems Pest Control
01.2010 - 05.2014
Record work activities performed
Inspect premises to identify infestation source and extent of damage to property, wall, or roof porosity and access to infested locations
Spray or dust chemical solutions, powders, or gases into rooms, onto clothing, furnishings, or wood, or over marshlands, ditches, or catch basins
Clean work site after completion of job
Cut or bore openings in building or surrounding concrete, access infested areas, insert nozzle, and inject pesticide to impregnate ground
Drive truck equipped with power spraying equipment
Direct or assist other workers in treatment or extermination processes to eliminate or control rodents, insects, or weeds
Set mechanical traps or place poisonous paste or bait in sewers, burrows, or ditches
Measure area dimensions requiring treatment, using rule, calculate fumigant requirements, and estimate cost for service.
General Kitchen Help/ Line/Grill Cook
NSMC Salem Hospital
01.2005 - 01.2010
Clean and sanitize work areas, equipment, utensils, dishes, or silverware
Store food in designated containers and storage areas to prevent spoilage
Butcher and clean fowl, fish, poultry, and shellfish to prepare for cooking or serving
Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures
Take and record temperature of food and food storage areas such as refrigerators and freezers
Keep records of the quantities of food used
Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving
Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets
Portion and wrap the food, or place it directly on plates for service to patrons
Weigh or measure ingredients
Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads
Load dishes, glasses, and tableware into dishwashing machines
Carry food supplies, equipment, and utensils to and from storage and work areas
Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items
Remove trash and clean kitchen garbage containers
Distribute food to waiters and waitresses to serve to customers
Operate cash register, handle money, and give correct change
Distribute menus to hospital patients, collect diet sheets, and deliver food trays and snacks to nursing units or directly to patients
Use manual or electric appliances to clean, peel, slice, and trim foods
Stock cupboards and refrigerators, and tend salad bars and buffet meals
Work on assembly lines adding cutlery, napkins, food, and other items to trays in hospitals, cafeterias, airline kitchens, and similar establishments
Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items
Package take-out foods or serve food to customers
Prepare and serve a variety of beverages such as coffee, tea, and soft drinks
Make special dressings and sauces as condiments for sandwiches
Vacuum dining area and sweep and mop kitchen floor
Scrape leftovers from dishes into garbage containers
Stir and strain soups and sauces.
Education
High School Diploma -
Lynn English High School
Lynn, MA
05.2008
Skills
Mechanical Computers and Electronics
Repairing Troubleshooting
Equipment Maintenance Critical Thinking
Complex Problem Solving
Reading Comprehension
Active Listening Coordination
Building and Construction English Language
Active Learning Installation
Production and Processing Complex Problem Solving
Operation and Control Time Management
Writing Social Perceptiveness
Equipment Selection Instructing
Management of Personnel Resources
Problem-Solving
Troubleshooting and repair
Positive Attitude
Mechanical Aptitude
Training and mentoring
Teamwork and Coordination
Timeline
Field Service Technician
Erema North America
08.2021 - Current
Technician
Door Control Inc
01.2019 - 08.2021
04.2017 - 01.2019
Service Technician
Collins Overhead Door Inc
07.2016 - 04.2018
Carpenter Apprentice
United Brotherhood of Carpenters and Joiners of America Local 1305
10.2015 - 07.2016
Factory Technician
Globe Composite Solutions
09.2014 - 10.2015
Pest control Technician
Eco Systems Pest Control
01.2010 - 05.2014
General Kitchen Help/ Line/Grill Cook
NSMC Salem Hospital
01.2005 - 01.2010
Configuration Technician
KROHNE America Inc
09.2004 - 10.2015
Calibration Technician/ Industrial Painter
Krohne Inc
High School Diploma -
Lynn English High School
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