Alex Flores
Brookhaven,GA
Summary
Proactive Sales Associate with strong experience in customer satisfaction, financial transaction handling, and vendor relationship management. Demonstrated skills in organization, scheduling coordination, and training new employees. Known for maintaining a clean and safe environment, efficient sales representative, and attention to detail. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 4 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associate position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
The Ups Store
Sales Associates
Atlanta, GA
06.2023 - Current
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Improved efficiency with handling financial transactions accurately, balancing cash drawers, and processing returns or exchanges.
- Maintained strong vendor relationships to ensure timely delivery of orders, resolving any issues that arose during the process.
- Answered high volume of phone calls and email inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted in training new employees on store policies, procedures, and best practices for optimal performance within their roles.
Janitorial Assistant
The Wolf Cleaning Services Inc.
Atlanta, GA
05.2020 - Current
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Promoted safety by promptly addressing spills and other potential hazards.
- Reduced complaints by proactively addressing concerns related to cleanliness or maintenance needs from staff and visitors alike.
- Managed time efficiently while adhering to a strict schedule of daily, weekly, and monthly cleaning tasks to keep facilities looking their best at all times.
- Demonstrated attention to detail by identifying and addressing minor maintenance issues before they escalated.
Education
BBA - Business Degree: Marketing
Georgia Gwinnett College
Lawrenceville, GA05.2026
High School Diploma -
Cross Keys High School
Atlanta, GA05.2022
Skills
- Strong Organization
- Scheduling Coordination
- Store maintenance
- Merchandise Display
- Employee Coaching
- Customer Service-Oriented
- Professional and mature
- Resourceful
Languages
Spanish
Native or Bilingual
Timeline
The Ups Store
Sales Associates
06.2023 - Current
Janitorial Assistant
The Wolf Cleaning Services Inc.
05.2020 - Current
BBA - Business Degree: Marketing
Georgia Gwinnett College
High School Diploma -
Cross Keys High School