Alex Flores
Booker,TX
Summary
Professional with experience in customer service and inciting a positive yet productive work environment by means of excellent communication and work ethic. Brings strong problem solving skills and proactive approach to new tasks as well as adaptability in order to ensure efficiency and accuracy. Adept in using computer software to complete tasks required, as well as experience in using microsoft office applications to create spreadsheets and other documents for bookkeeping, data entries, letters, memo's, etc. Eager to further develop skills so as to further contribute to overall success and positivity.
Overview
7
7
years of professional experience
Work History
Barista
Solid Ground Coffee House
06.2021 - 03.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Shift Leader
Booker Imo's Country Store
08.2020 - 05.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Maintenance Worker
Booker ISD
06.2015 - 08.2016
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Assisted in maintaining outdoor areas such as landscaping, snow removal, and general upkeep efforts for an aesthetically pleasing environment year round.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
- Assisted in facility renovations, including painting, minor plumbing repairs, and carpentry work.
Education
No Degree - Musical Performance
High School Diploma -
05.2015
- National Honors Society Member
Skills
- Friendly and outgoing
- Opening and closing duties
- Active listener
- Cleanliness
- Adaptability
- Communication
- Fluent in Spanish and English
- Positive and professional
Hobbies
I have been playing in a band for over 10 years which has had a dramatic and positive effect on my communication skills and people skills. Providing me with a creative outlet also ensures positive mental and emotional health, as well as proper brain engagement in order to further help with problem solving, adaptability, focus, etc.
Timeline
Barista - Solid Ground Coffee House
06.2021 - 03.2022
Shift Leader - Booker Imo's Country Store
08.2020 - 05.2021
Maintenance Worker - Booker ISD
06.2015 - 08.2016
West Texas A&M University - No Degree, Musical Performance
Booker ISD - High School Diploma,
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