Alex Floyd
Edmond,Oklahoma
Summary
Accomplished Lifeguard Manager. Knowledgeable in team management and emergency response. Excell in fostering teamwork and collaboration. Effective at taking orders and adapting to new systems. Actively strive for a cohesive workspace and facilitate an inviting atmosphere. Detail and task oriented.
Overview
3
3
years of professional experience
Work History
Lifeguard Manager
Northwest Pool Management
05.2022 - Current
- Streamlined facility operations by establishing clear communication channels between staff members.
- Scheduled, coordinated and conducted in-service training for lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
- Monitored pool area for violations and potential hazardous situations.
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
- Boosted customer satisfaction through timely resolution of complaints and proactive improvements to facility conditions.
- Directed and oversaw maintenance records and incident reports.
- Led staff meetings to discuss updates on policies, best practices, and ongoing training opportunities for lifeguards.
- Collaborated with other department managers to develop cohesive strategies for overall facility success.
- Promoted a positive work environment, resulting in higher employee satisfaction and retention rates.
Babysitter
Self
01.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Communicated with parents regarding children's progress and development, raising any issues.
Servers Assistant
Signature Grill
04.2021 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Answered customer questions about food and beverage items and assisted with menu selections.
Administrative Assistant
525 Realty Group
01.2022 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
High School Diploma -
Edmond North High School
215 W Danforth Rd, Edmond, OK 7300305.2024
No Degree - Certified Nursing Assistant
Francis Tuttle Technology Center - Danforth
3841 E Danforth Rd, Edmond, OK 7303405.2024
Skills
- Team Management
- Scheduling Coordination
- Weather Monitoring
- Water rescue techniques
- AED Operation
- Physical Fitness
- Rescue equipment use
- Safety Procedures
- Incident Reporting
- Issue Resolution
- Teamwork and Collaboration
- Emergency Response
Hobbies
Pianist- ten years. Taekwondo- eight years.
Timeline
Lifeguard Manager
Northwest Pool Management
05.2022 - Current
Babysitter
Self
01.2022 - Current
Administrative Assistant
525 Realty Group
01.2022 - 02.2023
Servers Assistant
Signature Grill
04.2021 - Current
High School Diploma -
Edmond North High School
No Degree - Certified Nursing Assistant
Francis Tuttle Technology Center - Danforth
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