Alex Francillon
Boston,MA
Summary
Detail-oriented warehouse professional with expertise in order fulfillment, inventory management, and logistics efficiency. Proven ability to enhance operational processes and ensure accuracy in shipping and receiving. Dynamic professional with comprehensive experience in warehouse operations. Known for implementing best practices in material handling and inventory management, contributing to improved efficiency and quality in order fulfillment.
Overview
2
2
Languages
19
19
years of professional experience
Work History
Warehouse Worker
Personnel people staffing
Norwood, Massachusetts
02.2022 - 04.2024
- Inspected incoming shipments for quality and accuracy before processing.
- Implemented best practices for safe material handling and storage protocols.
- Organized storage areas for optimal space utilization and accessibility.
- Used pallet jacks to move items to and from warehouse locations.
- Operated scanners, computers, and other equipment to track orders.
- Collaborated with team members to ensure timely order fulfillment.
- Assembled orders based on customer specifications.
Shipping and Receiving Coordinator
Tradewick LLC.
East Walpole, Massachusetts
11.2020 - 11.2022
- Coordinated inbound and outbound shipments to guarantee timely processing.
- Managed inventory levels, conducting regular stock audits for accuracy.
- Collaborated with warehouse staff to enhance logistics efficiency.
- Prepared shipping documents, labels, and packing lists for all orders.
Assistant Store Manager
Rama Wine And Spirits
Norwood, Massachusetts
09.2008 - 11.2016
- Supervised daily store operations and ensured smooth workflow among staff.
- Managed inventory levels and coordinated stock replenishment for optimal product availability.
- Trained new employees on customer service standards and store policies.
- Implemented visual merchandising strategies to enhance product displays and customer engagement.
- Developed promotional materials and organized in-store events to attract customers.
- Resolved customer complaints with professionalism to maintain positive relationships.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Automotive Technician
Clay Subaru
Norwood, Massachusetts
01.2005 - 02.2016
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services on various Subaru models.
- Repaired and replaced faulty components in engines and transmissions.
- Collaborated with service advisors to discuss repair needs with customers.
- Conducted thorough inspections to ensure vehicle safety and performance.
- Maintained a clean and organized work area to promote efficiency.
- Utilized manufacturer guidelines to ensure compliance with Subaru standards.
- Mentored junior technicians on repair techniques and best practices.
Education
Graduate Certificate - Automotive Technology
Universal Technical Institute
03-2006
High School Diploma -
Norwood Senior High school
Norwood, MA06-2000
Skills
- Order fulfillment
- Inventory management
- Material handling
- Shipping coordination
- Equipment operation
- Logistics efficiency
- Customer service
- Team collaboration
- Attention to detail
- Customer relationship management
- Visual merchandising
- Problem solving
- Conflict resolution
- Customer experience
Languages
French
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Timeline
Warehouse Worker
Personnel people staffing
02.2022 - 04.2024
Shipping and Receiving Coordinator
Tradewick LLC.
11.2020 - 11.2022
Assistant Store Manager
Rama Wine And Spirits
09.2008 - 11.2016
Automotive Technician
Clay Subaru
01.2005 - 02.2016
Graduate Certificate - Automotive Technology
Universal Technical Institute
High School Diploma -
Norwood Senior High school