Alex Frazee
Fort Wayne,IN
Summary
Reliable and adaptable individual with a proven track record in customer service and patient coordination. Skilled in communication and problem-solving, ready to leverage expertise to improve member satisfaction.
Overview
11
11
years of professional experience
Work History
Rehab Care Technician
Recovery Resort Of the Palm Beaches
West Palm Beach, FL
02.2025 - 02.2026
- Oversaw up to 20 patient activities to ensure compliance with care plans. Coordinated transportation for patients to work and therapy sessions. Collaborated with therapists to enhance the effectiveness of therapy techniques.
Member Service Representative
Planet Fitness
Fort Wayne, IN
08.2018 - 12.2024
- Delivered exceptional customer service by addressing member inquiries and resolving issues promptly.
- Processed membership applications and renewals utilizing company software systems efficiently.
- Assisted in maintaining cleanliness and organization of facility to enhance member experience.
- Educated members on gym equipment usage, promoting safety and proper techniques.
- Assisted up to 100 members with a variety of services each day while managing any incoming phone calls.
Cashier
Target
West Palm Beach, FL
05.2015 - 07.2016
- Processed up to 100 customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawers, ensuring accountability and minimizing discrepancies.
- Assisted customers with product inquiries, enhancing overall shopping experience.
Education
High School Diploma -
Seminole Ridge High
West Palm Beach, FL06.2015
Skills
- Customer service proficiency
- Effective team contributor
- Reliable team member
- Effective communication skills
Timeline
Rehab Care Technician
Recovery Resort Of the Palm Beaches
02.2025 - 02.2026
Member Service Representative
Planet Fitness
08.2018 - 12.2024
Cashier
Target
05.2015 - 07.2016
High School Diploma -
Seminole Ridge High