ALEX GERHARDT
Chicago,IL
Summary
Dedicated sales professional offering extensive experience partnering with customers and exceeding expectations. Highly skilled at proactively thinking and identifying needs of customers. I am quick on my feet and take pride on any task I am working on.
Overview
3
3
years of professional experience
Work History
Strategic Customer Success Partener
Uber Freight
02.2022 - 07.2023
- Managed 15 shippers and 22 fleets to ensure their freight needs were met. The largest ones being Anheuser-Busch and Unilever.
- Analyzed customer data to identify trends and develop strategies to improve cost for shippers and revenue/empty miles for fleets.
- Established strong relationships in a hybrid work environment by leading meeting online as well as in person.
- Led projects to collaborate with internal teams to create more opportunities for the accounts I managed.
Carrier Sales Representative
ECHO GLOBAL LOGISTICS
08.2020 - 02.2022
- Negotiated rates and communicated load details to carriers
- Tracked shipments from pickup to delivery, communicating accurate load information with carriers and client sales team
- Maintained a relationship with 25+ carriers while continuously working to build my book of business
- Built strong, professional relationships through identification of carrier needs, which increased overall sales and opportunities
- Generated sales by prospecting leads, cold calling and negotiating sales
- Increased repeated business using proactive thinking, problem-solving and conflict resolution skills.
Intern
1871 CHICAGO
04.2019
- Reported directly to the CEO, learning the operations of an unfamiliar industry
- Networked with industry leaders and investigated partnerships to increase opportunities
- Improved past SOP to create a more efficient/easily reproduced sales model
- Observed investment meetings and offered advice afterward.
Education
Bachelor of Arts - BUSINESS COMMUNICATIONS
Trinity Christian College
Palos Heights, IL05.2020
Skills
- Forming person relationships
- Self-motivated
- Reliable and trustworthy
- Creating results under pressure
- Organization
- Agile Learner
Timeline
Strategic Customer Success Partener
Uber Freight
02.2022 - 07.2023
Carrier Sales Representative
ECHO GLOBAL LOGISTICS
08.2020 - 02.2022
Intern
1871 CHICAGO
04.2019
Bachelor of Arts - BUSINESS COMMUNICATIONS
Trinity Christian College