Summary
Overview
Work History
Education
Skills
Timeline
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Alex Gomez-Gonzalez

Tucson,AZ

Summary

Reliable and upbeat employee successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work History

Wireless Sales Associate

Premium Retail Services Inc
Tucson, AZ
02.2023 - 03.2024
  • Demonstrated expert knowledge of wireless products, plans, and features to effectively address customer needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Resolved account issues promptly by collaborating with support teams as needed, resulting in higher overall satisfaction ratings from customers.
  • Upsold customers by recommending accessories and promotions to increase revenue.
  • Handled customer returns and exchanges professionally, ensuring positive outcome for both customer and business.
  • Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings

Education

Associate of Science - Business Management

University of Arizona
Tucson, AZ
01.2024 - 05.2026

Associate Degree In Business - Business Management

Pima Community College
Tucson, AZ
08.2021 - 05.2024

Skills

Team Cooperation

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Timeline

Associate of Science - Business Management

University of Arizona
01.2024 - 05.2026

Wireless Sales Associate

Premium Retail Services Inc
02.2023 - 03.2024

Associate Degree In Business - Business Management

Pima Community College
08.2021 - 05.2024
Alex Gomez-Gonzalez