Derek Wilken
Westville,United States
Summary
College graduate with years of sales and leadership experience. Excellent customer service skills to develop new business and maintain loyal patron base. Building and leading teams to deliver results. Never afraid to take on new challenges, and always having a will and drive for success no matter the circumstances.
Overview
2
2
years of professional experience
Work History
Wireless Sales Associate
Mobiletel - AT&T Authorized Retailer
Champaign , IL
02.2024 - Current
- Greeted customers upon arrival in the store and provided assistance throughout their shopping experience.
Sales Representative
Russell Cellular Verizon Wireless
Tilton , IL
10.2023 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Provided technical support for customers using the company's products or services.
- Negotiated pricing contracts with customers to maximize profits.
Wireless Retailer
OSL Wireless
Danville , IL
09.2023 - 10.2023
- Performing wireless service for Walmart customers in Danville, Illinois. High priority on AT&T and Verizon postpaid service.
Team Lead
OSL Wireless
Carmel , IN
04.2023 - 09.2023
- One of various leaders in the district. Trained new hires, performed wireless services with a focus on AT&T, Verizon, and T-Mobile for Walmart customers in Carmel and Lebanon, Indiana while maintaining constant professionalism.
Mobile Expert
OSL Wireless
Danville , IL
10.2022 - 04.2023
- Wireless retailer for OSL based in Walmart, providing wireless service for Walmart customers with a focus on AT&T, Verizon, and occasionally T-Mobile.
Education
Bachelor of Science - Sport And Fitness Management
Indiana State University
Terre Haute, IN07.2021
Communications
Danville Area Community College
Danville, IL05.2019
High School Diploma -
Westville High School
Westville, IL05.2016
Skills
- Building Customer Relationships and Loyalty
- Strong Communication and Interpersonal Skills
- Inventory Management
- Building Customer Loyalty
- Adaptable and Flexible
- Exceeding Customer Expectations
- Product Knowledge
- Honest and Ethical
- Sales and Promotions
- Attention to Detail
- Creative Thinking
- Verbal and Written Communication
- Detail-Oriented
- Team Cooperation
Timeline
Wireless Sales Associate
Mobiletel - AT&T Authorized Retailer
02.2024 - Current
Sales Representative
Russell Cellular Verizon Wireless
10.2023 - Current
Wireless Retailer
OSL Wireless
09.2023 - 10.2023
Team Lead
OSL Wireless
04.2023 - 09.2023
Mobile Expert
OSL Wireless
10.2022 - 04.2023
Bachelor of Science - Sport And Fitness Management
Indiana State University
Communications
Danville Area Community College
High School Diploma -
Westville High School
Similar Profiles
Joshua BischoffJoshua Bischoff
Sales Associate/Store Manager at AT&T Authorized RetailerSales Associate/Store Manager at AT&T Authorized Retailer
Sean SmithSean Smith
Store Manager at Cellular World - AT&T Authorized RetailerStore Manager at Cellular World - AT&T Authorized Retailer
Christina GonzalezChristina Gonzalez
Sales Representative at TCC Verizon Authorized RetailerSales Representative at TCC Verizon Authorized Retailer