Summary
Overview
Work History
Education
Skills
Timeline
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Derek Wilken

Westville,United States

Summary

College graduate with years of sales and leadership experience. Excellent customer service skills to develop new business and maintain loyal patron base. Building and leading teams to deliver results. Never afraid to take on new challenges, and always having a will and drive for success no matter the circumstances.

Overview

2
2
years of professional experience

Work History

Wireless Sales Associate

Mobiletel - AT&T Authorized Retailer
Champaign , IL
2024.02 - Current
  • Greeted customers upon arrival in the store and provided assistance throughout their shopping experience.

Sales Representative

Russell Cellular Verizon Wireless
Tilton , IL
2023.10 - Current
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Provided technical support for customers using the company's products or services.
  • Negotiated pricing contracts with customers to maximize profits.

Wireless Retailer

OSL Wireless
Danville , IL
2023.09 - 2023.10
  • Performing wireless service for Walmart customers in Danville, Illinois. High priority on AT&T and Verizon postpaid service.

Team Lead

OSL Wireless
Carmel , IN
2023.04 - 2023.09
  • One of various leaders in the district. Trained new hires, performed wireless services with a focus on AT&T, Verizon, and T-Mobile for Walmart customers in Carmel and Lebanon, Indiana while maintaining constant professionalism.

Mobile Expert

OSL Wireless
Danville , IL
2022.10 - 2023.04
  • Wireless retailer for OSL based in Walmart, providing wireless service for Walmart customers with a focus on AT&T, Verizon, and occasionally T-Mobile.

Education

Bachelor of Science - Sport And Fitness Management

Indiana State University
Terre Haute, IN
07.2021

Communications

Danville Area Community College
Danville, IL
05.2019

High School Diploma -

Westville High School
Westville, IL
05.2016

Skills

  • Building Customer Relationships and Loyalty
  • Strong Communication and Interpersonal Skills
  • Inventory Management
  • Building Customer Loyalty
  • Adaptable and Flexible
  • Exceeding Customer Expectations
  • Product Knowledge
  • Honest and Ethical
  • Sales and Promotions
  • Attention to Detail
  • Creative Thinking
  • Verbal and Written Communication
  • Detail-Oriented
  • Team Cooperation

Timeline

Wireless Sales Associate

Mobiletel - AT&T Authorized Retailer
2024.02 - Current

Sales Representative

Russell Cellular Verizon Wireless
2023.10 - Current

Wireless Retailer

OSL Wireless
2023.09 - 2023.10

Team Lead

OSL Wireless
2023.04 - 2023.09

Mobile Expert

OSL Wireless
2022.10 - 2023.04

Bachelor of Science - Sport And Fitness Management

Indiana State University

Communications

Danville Area Community College

High School Diploma -

Westville High School
Derek Wilken