Summary
Overview
Work History
Education
Skills
Awards
Personal Information
Workauthorization
Timeline
Generic
Cornelia Wilson

Cornelia Wilson

Statesboro,GA

Summary

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Expert retail sales professional offering [20] years experience in retail customer service and retail management. Focused on exceeding sales goals. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

29
29
years of professional experience

Work History

Wireless Sales Associate

TROC Global
09.2020 - 05.2024
  • Assisted customers with product selection and purchase decisions by providing information on features, benefits and wireless service plans.
  • Demonstrated knowledge of the store's inventory to answer customer inquiries regarding availability and pricing of products.
  • Processed customer transactions accurately using the point-of-sale system.
  • Maintained a clean, organized work environment that met company standards.
  • Provided technical support for customers in setting up their wireless devices including phones, tablets, laptops and other mobile devices.

Food Service Supervisor/ Einstein Bagel

Army Air Force Exchange Service
01.2015 - 09.2018
  • Ordering, receiving, paying invoice's, stocking, supervising a crew on cash resister and making sandwiches
  • Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
  • Ensured compliance with health and safety regulations in all areas of the kitchen.

Cashier

Army Air Force Exchange Service
07.2014 - 01.2015
  • Cash handling, helping customer have a great experience

Overnite Stocker

Wal Mart
07.2013 - 09.2013
  • Stocked and replenished merchandise according to store merchandising layouts
  • Identified potential shoplifters and alerted management
  • Handled all customer relations issues in a gracious manner and in accordance with company policies
  • Followed merchandising guidelines to present visually appealing displays.

Customer Service Manager

Walmart
02.2013 - 05.2013
  • Operated a cash register for cash, check and credit card transactions with [95]% accuracy
  • Handled all customer relations issues in a gracious manner and in accordance with company policies
  • Solved unresolved customer issues
  • Strong leader of customer support staff
  • Managed work flow to exceed quality service goals.

Communications Specialist

AT&T Wireless
02.1995 - 09.1999
  • I had to meet a quota of 20 sales per month along with $300 in accessories
  • I worked with customers to help fit them with the right phone and plan
  • Help open and close store
  • Displayed the merchandise in store.

Education

High School Diploma - General

Overbrook High School

Skills

  • Customer-oriented

  • Active listening skills

  • Consistently meets sales goals

  • Retail sales

  • Motivated team player

  • Computer literate

  • POS systems knowledge

  • Merchandising

  • Personable

  • Natural leader

  • Store cleaning

  • Goal oriented

  • Customer service

  • Teamwork and collaboration

  • Sales assistance

  • Customer interaction

  • Relationship building

  • Interpersonal and written communication

  • Customer needs assessment

  • POS system operation

Awards

Sales Person of the month, 1998-03-01, Top wireless sales.

Personal Information

Workauthorization

Authorized to work in the US for any employer

Timeline

Wireless Sales Associate

TROC Global
09.2020 - 05.2024

Food Service Supervisor/ Einstein Bagel

Army Air Force Exchange Service
01.2015 - 09.2018

Cashier

Army Air Force Exchange Service
07.2014 - 01.2015

Overnite Stocker

Wal Mart
07.2013 - 09.2013

Customer Service Manager

Walmart
02.2013 - 05.2013

Communications Specialist

AT&T Wireless
02.1995 - 09.1999

High School Diploma - General

Overbrook High School

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