Alex Henderson

Raising Cane's

05.2023 - Current

Trained other employees in customer service, food safety, and performance requirements.
Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
Set positive example for team members by providing high-quality, efficient service.
Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
Mentored junior employees to improve performance, food safety, and customer service.
Implemented updated safety protocols, resulting in a safer workplace for all employees.
Maintained current knowledge of all team position requirements.
Facilitated open lines of communication between management and crew members, resolving issues promptly to maintain high morale levels.
Provided constructive feedback to crew members, facilitating professional growth and development.
Collaborated with management to identify areas for improvement within the team''s performance.
Streamlined the onboarding process for new hires, ensuring a smooth transition into their roles.
Greeted customers with smile and provided friendly service to professionally handle every need.
Taught new team members correct procedures for all areas of operations.
Trained and mentored dozens of new personnel hired to fulfill various roles.
Provided coaching and mentoring to employees.
Spearheaded initiatives aimed at improving overall customer experience during peak hours or high-volume periods.