Summary
Overview
Work History
Education
Skills
Timeline
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Alex Hernandez

Miami Beach,FL

Summary

Dynamic hospitality professional with expertise in food and beverage services. Excels in clear communication and teamwork. Engaging personality with focus on service excellence. Thrives in high-volume settings improving guest experiences with professionalism. Seasoned in the hospitality industry, I excel in providing exceptional guest services and maintaining high standards. My expertise includes liquor, beer, and wine knowledge with a service-oriented mindset.

Overview

16
16
years of professional experience

Work History

Bartender / Barback

Best Beverage Catering LLC
03.2008 - 09.2014
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server / Food Runner

Paula Le Duc Fine Catering & Events
02.2006 - 01.2008
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server / Bartender / Barback

Patina Restaurant Group
01.2003 - 02.2006
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server / Food Runner / Busser

Knight's Catering & Events
12.2001 - 11.2003
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server / Bartender / Food Runner / Busser

The Party Staff Inc.
03.1999 - 05.2001
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Contributed to inventory management by monitoring stock levels.

Education

Bartending / Mixology

ABC Bartending School
Mountain View, CA

Telecommunications

South San Francisco Adult Education
South San Francisco, CA

Associate of Arts - Graphic Design

Platt College
San Francisco, CA

Associate of Arts - Fine Arts

City College of San Francisco
San Francisco, CA

Skills

  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Clear and effective communication
  • Engaging personality
  • Service-oriented mindset
  • Bar Equipment Familiarity
  • Food Preparation
  • Preparing garnishes

Timeline

Bartender / Barback

Best Beverage Catering LLC
03.2008 - 09.2014

Server / Food Runner

Paula Le Duc Fine Catering & Events
02.2006 - 01.2008

Server / Bartender / Barback

Patina Restaurant Group
01.2003 - 02.2006

Server / Food Runner / Busser

Knight's Catering & Events
12.2001 - 11.2003

Server / Bartender / Food Runner / Busser

The Party Staff Inc.
03.1999 - 05.2001

Bartending / Mixology

ABC Bartending School

Telecommunications

South San Francisco Adult Education

Associate of Arts - Graphic Design

Platt College

Associate of Arts - Fine Arts

City College of San Francisco

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Alex Hernandez