Executive Office Case Advisor 1 - Registered
Wells Fargo Advisors
Salt Lake City, UT
03.2023 - 12.2023
- Conducted investigations to identify and resolve operational issues, reviewed firm policies and procedures, and collaborated with lines of business to achieve resolution and ensure processes are compliant with internal company requirements, FINRA regulations and guidelines, and government regulations.
- Managed escalated inquiries that require special handling, processed complex or corrective brokerage services transactions and ensure resolution or negotiation of sensitive and time critical matters
- Wrote and sent official correspondence to clients on behalf of the firm's Commercial, Investment, and Centralized Executive Office
