Alex Krueger
Stratford
Summary
Dynamic and results-driven professional with experience at Menards, excelling in customer service and team leadership. Proven ability to enhance employee engagement and optimize sales strategies through effective delegation and problem-solving. Skilled in data analysis and visual merchandising, consistently improving store presentation and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Engineering Intern
A&B Process Systems
06.2019 - 05.2021
- Utilized CAD software to create detailed engineering drawings and models.
- Assisted engineering team in developing design specifications and technical documentation.
- Maintained organized project files, ensuring accessibility for team members.
- Participated in weekly technical review meetings, providing valuable insights that influenced project direction.
- Assisted engineers with inspections of finished construction.
Part-Time Sales Associate
Dollar General
05.2022 - 06.2022
- Processed transactions accurately at point of sale, ensuring efficient customer service.
- Educated customers on promotions and product features to drive sales engagement.
- Supported store management in executing promotional events and seasonal displays effectively.
- Managed returns, exchanges and refunds in accordance with store policy.
Key Holder
Dollar General
06.2022 - 08.2022
- Managed closing procedures to ensure compliance with company policies.
- Handled cash register operations, including processing transactions accurately and efficiently.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Trained new staff on operational processes and customer service standards.
- Monitored inventory levels, ensuring timely restocking of merchandise.
- Assisted in maintaining store presentation standards through effective merchandising techniques.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Data Analyst
NTC Esports
01.2023 - 03.2023
- Analyzed player performance data to identify trends and inform team strategies.
- Collaborated with cross-functional teams to enhance data-driven decision-making processes.
- Conducted statistical analyses to evaluate game outcomes and optimize strategies.
- Implemented automated reporting tools, increasing efficiency in data collection and analysis.
Part-Time Sales Associate
Menards
07.2023 - 12.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to improve store presentation and accessibility.
- Conducted regular inventory checks to identify stock discrepancies and assist in replenishment efforts.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Full-Time Sales Associate
Menards
01.2024 - 05.2025
- Assisted customers in product selection, providing knowledgeable recommendations and enhancing shopping experience.
- Maintained organized inventory displays, ensuring products were readily available and visually appealing.
- Trained new associates on customer service protocols and operational procedures to ensure consistency.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Data Analyst
MATC Esports
02.2024 - 03.2024
- Analyzed player performance data to identify trends and inform team strategies.
- Conducted statistical analyses to evaluate game outcomes and optimize strategies.
- Implemented automated reporting tools, increasing efficiency in data collection and analysis.
- Produced monthly reports using advanced Excel spreadsheet functions.
2nd Assistant Manager
Menards
05.2025 - Current
- Improved employee productivity by providing ongoing feedback and performance evaluations, identifying areas for growth and improvement.
- Assisted in training new staff on store operations and customer service best practices.
- Maintained visual merchandising standards to create an appealing shopping experience for customers.
Education
Associate of Applied Science - Information Technology
Northcentral Technical College
Wausau, WI07-2023
Associate of Arts - Accounting And Finance
Madison Area Technical College
Madison, WISkills
- Customer service focus
- Delegation
- Marketing
- Employee engagement
- Team collaboration
- Team leadership
- Time management
- Problem-solving
Accomplishments
- Eagle Scout
Timeline
2nd Assistant Manager
Menards
05.2025 - Current
Data Analyst
MATC Esports
02.2024 - 03.2024
Full-Time Sales Associate
Menards
01.2024 - 05.2025
Part-Time Sales Associate
Menards
07.2023 - 12.2023
Data Analyst
NTC Esports
01.2023 - 03.2023
Key Holder
Dollar General
06.2022 - 08.2022
Part-Time Sales Associate
Dollar General
05.2022 - 06.2022
Engineering Intern
A&B Process Systems
06.2019 - 05.2021
Associate of Applied Science - Information Technology
Northcentral Technical College
Associate of Arts - Accounting And Finance
Madison Area Technical College