Leads agile scrum events including daily scrum, sprint planning, sprint review, sprint retrospective and backlog refinement meetings for multiple development teams.
Utilizes JIRA to author epics and user stories utilized by software developers and quality assurance personnel throughout the software development lifecycle.
Maintains the Product Roadmap in order to ensure deliverables are consistently being provided on time.
Designs mockups for developers using applications such as LucidChart, Moqups, Figma and Adobe XD
Strategically manages the product backlog based on customer priority and ROI metrics.
Facilitates interviews with key stakeholders and subject matter experts to gather business requirements
Develops customer facing training material in the forms of quick reference guides, release notes and software training videos (using Adobe Premiere Pro).
Business Systems Analyst/Product Owner
Universal Plant Services
Deer Park, TX
01.2020 - 01.2022
Documented user stories, developed functional requirements, and established acceptance criteria utilized by development teams throughout the duration of sprints.
Proficiently utilized Kanban boards during sprints, using Kanban software applications such as JIRA and Azure DevOps.
Configured, updated and maintained software security for numerous applications.
Conducted continuous refinement of the Product Backlog in accordance with business value and ROI metrics.
Business Systems Analyst (Consultant)
Precision Task Group
Houston, TX
08.2019 - 01.2020
Interviewed HR and Benefits business managers to gather and document business requirements.
Created functional specifications for SAP reporting, interface, and workflow enhancements.
Created current-state and future-state business process diagrams, standard operating procedures, and quick reference guides.
Analyzed SAP and ADP data to uncover data and business process inconsistencies and opportunities.
Conducted system testing for payroll and benefits SAP reports.