Summary
Work History
Education
Skills
Timeline
Generic

GAYATRI BHAVARAJU

San Ramon,CA

Summary

  • 10 years of Experience launching multiple internal/external products going through the full Product Life cycle from understanding requirements, defining, prioritizing, Define KPIs and collaborating/influencing working closely with x-functional stakeholders, 3rd party vendors, engineering, UX, architecture teams
  • Strong understanding and experience in product management for Consumer Experience, Payment, Risk, and Checkout platforms from my work at PayPal, Google Experience
  • Experience in working and presenting to Senior executive team both verbally and written on product KPI, Issue analysis through Analytics and Dashboards.Define and influence the roadmap decisions based on Customer Value & Data-Driven insights
  • Strong focus on Test & learn, customer experience journey, and metric/data-driven focus in delivering products in Agile

Work History

Technical Product Manager

PayPal
San Jose, CA
09.2021 - Current
  • Product manager responsible for consumer and in-store experiences focused on driving behavior analytics capabilities to create an engaging consumer experience and business value for post purchase and developer platform analytics
  • Work with team of engineers, architects on the scrum team in the capacity of Data Product Manager to help review customer user experiences, System Architecture to define post purchase product flows Front End and Back End experience metrics to measure and tune for Business value
  • Create Standardization of front end and back end metrics , self service instrumentation portal that enables to quickly adapt and re-configure metrics/data streams to support agile changes on behavioral analytics/KPI

Partner Alliances Program Manager

TechFirefly
Sunnyvale, CA
04.2021 - 09.2021
  • Google - Mountainview
  • Responsible for driving and maintaining the Business Acceleration Program for participating global partners of Google Cloud
  • Built governance processes to improve tracking and efficiency to meet program deliverables
  • Solve technology issues to help with smooth transitions
  • Responsible for building insights and success metrics for tracking program performance.
  • Identified program obstacles and communicated possible impacts to team.

Technical Program/Product Manager

Adecco, Google
Sunnyvale
05.2019 - 12.2020
  • Responsible for driving and maintaining the Google News Initiative Cloud Program
  • Streamlined process flows to improve efficiency as well as to accommodate data and system migrations
  • Responsible for all customer communications as part of onboarding and supporting E2E customer account lifecycle
  • Collaborate with stakeholders and several cross functional teams to seamlessly run the program
  • Responsible for driving and maintaining the sales enablement platform
  • Work with cross-functional teams to identify and deliver technology solutions in conjunction with engineering for various process and product enhancements
  • Support sales teams on customer outreach strategies, identify gaps and streamline process flows
  • Conduct deep-dive analysis and build KPI tracking dashboards to showcase performance of sales programs.

Staff Technical Product Manager

PayPal
San Jose, CA
10.2017 - 04.2019
  • Served as a product owner for data services in the payment’s domain, overseeing all payments related data needs in support of the global core payments analytics and payments platform
  • Conducted data pipeline segmentation analysis to build a dashboard showcasing the cause of a 6% rating in wallet issuer declines from a myriad of wallet funding sources; identified root-cause as an incomplete funding instrument, and proactively works with banks/ credit card issuing entities to maintain up-to-date credit card information resulting in the elimination of issue based declines
  • Redesigned the bank transaction tables architecture in Teradata to eliminate unnecessary dependencies; enhanced bank transaction tables and reduced the number of queries feeding dashboards and reports

Quantitative Business Analyst

PayPal
Scottsdale, AZ
05.2012 - 12.2013
  • Conducted merchant onboarding, identifying different merchant workflows; collected, analyzed and compared data in each flow to mitigate the risk and implement necessary policies in place
  • Collaborated with the engineering team to design and build an improved flow for customers to utilize during the signup process, reducing the number of intuitive questions and the number of web pages required to navigate before successfully signing up; simplified the onboarding process for customers, increasing customer satisfaction and improving sign-up conversion rates
  • Monitored and identified global customers based on risk factors to include volume, industry type, and geographic location, building an alert mechanism based on risk factors to proactively trigger risky accounts
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.

Senior Business Analyst

US Airways
Phoenix, AZ
04.2010 - 05.2012
  • Consulted with a wide range of cross-functional teams to determine key reporting requirements, metrics and develop reporting using Hyperion IR
  • Developed complex join queries to generate on-time performance, cost efficiency and customer service metrics
  • Automated Excel based legacy processes with VB and Access Database procedures to optimize/improve on efficiency

Education

Master of Science - Information Management

Berkeley, Haas School of Management, Arizona State University

Bachelor of Technology - Instrumentation, and Control Engineering

Jawaharlal Nehru Technological University

Product Management Studio

HAAS School of Business
Berkeley, CA

Skills

TECHNICAL SKILLSBigQuery, Plx Scripts, Teradata, SQL Server, Oracle, MS Access, PLSQL, HTML, XML APIs, C, Visual Basic 60, JavaETL, and Data Modeling, Plx Workflows, Plx Dashboards, Tableau, Microstrategy, Hyperion BI, SAP MDM

Timeline

Technical Product Manager

PayPal
09.2021 - Current

Partner Alliances Program Manager

TechFirefly
04.2021 - 09.2021

Technical Program/Product Manager

Adecco, Google
05.2019 - 12.2020

Staff Technical Product Manager

PayPal
10.2017 - 04.2019

Quantitative Business Analyst

PayPal
05.2012 - 12.2013

Senior Business Analyst

US Airways
04.2010 - 05.2012

Master of Science - Information Management

Berkeley, Haas School of Management, Arizona State University

Bachelor of Technology - Instrumentation, and Control Engineering

Jawaharlal Nehru Technological University

Product Management Studio

HAAS School of Business

Similar Profiles

CREATE PROFILE
GAYATRI BHAVARAJU