Aman Kaur
San Diego,CA
Summary
Seasoned product leader with over 10 years of experience in building and motivating high-performing product teams. Demonstrated expertise in anticipating industry changes and driving strategic initiatives, resulting in successful development and launch of profitable SaaS products. Proven track record in driving growth and fostering strong cross-functional collaboration across product, engineering, and commercial teams. Adept at product development, process improvement, and strategic negotiations, consistently delivering results that exceed expectations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
TECHNICAL PRODUCT MANAGER
MASIMO CONSUMER
08.2020 - Current
- Leading SaaS implementations to enhance the company’s Digital Teams technology portfolio, contributing to the growth of the B2B and digital business to $800 million
- Managing a prioritized product backlog for SaaS applications, addressing and resolving over 300 user-reported issues, resulting in a 25% improvement in system stability and a significant enhancement in customer satisfaction
- Responsible for product vision, roadmap integrating an OMS and migrating from Sitecore to Salesforce Commerce Cloud, achieving a 20% increase in revenue, site stability, customer experience and user engagement
- Launched various marketplace and 3rd party integrations through comprehensive design, development, and prioritization processes for global ecommerce brands which increased conversion by 2%
Sr. PRODUCT OWNER
HELIX ELECTRIC, SAN DIEGO, CA
02.2020 - 08.2020
- Responsible for development and execution of the product roadmap for integrating HRIS with the Oracle ERP system
- Spearheaded product strategy and roadmap for deploying LMS for better learning experience
PRODUCT OWNER
CHARLOTTE RUSSE, SAN DIEGO, CA
03.2016 - 04.2019
- Product-focused expert in SaaS ERP and Tax application functionality, driving superior customer experiences
- Developed product strategy and roadmap, enabling seamless third-party integrations
- Optimized SaaS interfaces identified process improvements, and enhanced supply chain delivery insights with precise timelines
SENIOR APPLICATION ASSOCIATE
COGNIZANT
08.2014 - 03.2016
- Executed data migration to Salesforce CRM using ETL processes from multiple legacy homegrown CRM systems
- Played a pivotal role in the company’s inaugural Salesforce implementation by eliciting product requirements and developing comprehensive technical specifications
SENIOR BUSINESS SYSTEMS ANALYST
BEYOND MANAGEMENT GROUP
09.2007 - 08.2014
- AAA (Contract): Managed product backlog for homegrown customer CRM.
- DIRECTV (Contract): Led the restructuring of DTVE1.5 guide services architecture for DirecTV, developing essential web services for directv.com
- STATE OF MASSACHUSETTS (Contract): Responsible for patient portal redesign
Education
MIS -
Royal Holloway University
London, United Kingdom01.2012
MBA -
Banasthali Vidyapith
India01.2006
BSc. IT -
Graphic Era University
India01.2004
Skills
- Product Management: Product Strategy, Product Roadmap, Product Vision, Tech Specs, Digital Transformations, Cloud Technologies (AWS, Azure), UX/UI Principles, Roadmap Planning, Competitor Analysis, KPIs and Metrics Tracking, Agile Methodologies
- Technical Skills: SaaS E-commerce Platforms (Sitecore/Demandware/Salesforce Commerce Cloud), Order Management Systems (Kibo/Sterling), ERP Systems (Oracle/PMM/NAV/SAP), Tax Systems (TaxJar/Vertex), Salesforce CRM, Jira, MS Office Suite, SQL, C/C, JAVA, VB, HTML, SQL, XML, Figma
Certification
Certified Scrum Master (CSM)
Timeline
TECHNICAL PRODUCT MANAGER
MASIMO CONSUMER
08.2020 - Current
Sr. PRODUCT OWNER
HELIX ELECTRIC, SAN DIEGO, CA
02.2020 - 08.2020
PRODUCT OWNER
CHARLOTTE RUSSE, SAN DIEGO, CA
03.2016 - 04.2019
SENIOR APPLICATION ASSOCIATE
COGNIZANT
08.2014 - 03.2016
SENIOR BUSINESS SYSTEMS ANALYST
BEYOND MANAGEMENT GROUP
09.2007 - 08.2014
MIS -
Royal Holloway University
MBA -
Banasthali Vidyapith
BSc. IT -
Graphic Era University
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