Alex Leon
Hixson,TN
Summary
Detail-oriented individual with a solid background in automotive and customer service. Recognized for leadership in managing operations, training staff, and ensuring compliance with safety standards. Eager to leverage expertise to enhance service delivery and operational success.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Garage Door Technician
Precision Door Service
Clearwater, US
10.2024 - 11.2025
- Assist customers with options on maintenance and/or repair.
- Perform door/motor repairs and replacement.
Assistant Manager
Mavis Discount Tire
Dunedin, Florida
02.2024 - 10.2024
- Managed daily operations and ensured compliance with company policies.
- Supervised team members and facilitated effective communication among staff.
- Trained new employees on company procedures and customer service standards.
- Handled customer inquiries and resolved complaints efficiently and professionally.
- Monitored sales performance and provided feedback to improve service delivery.
Class A Hazmat Driver
Pinch A Penny
Clearwater, FL
08.2020 - 09.2023
- Assured pool supply arrived at destination
- Managed paperwork
- Adhered to Department of Transportation (DOT) regulations
- Refueled vehicle
- Operated hazardous material transport vehicles safely on designated routes.
- Inspected cargo for compliance with federal safety regulations and company standards.
- Maintained accurate shipping and delivery logs for hazardous materials.
- Implemented safety protocols to minimize risks during transportation operations.
Automotive Technician
Maher Chevrolet
Saint Petersburg, US
05.2016 - 01.2020
- Diagnosed automotive issues using advanced diagnostic tools and equipment.
- Conducted routine maintenance services on various Chevrolet models.
- Repaired and replaced components, ensuring compliance with manufacturer standards.
- Collaborated with service advisors to address customer concerns effectively.
- Maintained a clean and organized workspace to enhance safety and efficiency.
- Utilized computer systems for record-keeping and service history management.
Parts Sales
Advance Auto Parts
Saint Petersburg, US
03.2017 - 11.2017
Prep
The Burg Diner
, US
11.2015 - 05.2016
Busboy/Server
Red Lobster
Pinellas County, US
01.2015 - 12.2015
Bagger/Cashier
Publix
Pinellas Park, US
06.2013 - 01.2015
Education
Commercial Driver's License (CDL) - Class A
FLHigh school diploma -
St. Petersburg High School
Saint Petersburg, FL 08.2011 - 06.2015
Skills
- Outdoor work
- GM vehicles
- Customer relationship building
- Analysis skills
- Computer literacy
- Retail sales
- Overseeing training
- Residential construction
- Business development
- Computer skills
- Training
- Tire service
- Computer operation
- Auto estimating
- Supervising experience
- Outside sales
- Hiring
- Delivery driver experience
- Service writing
- Outbound calling
- Mechanic experience
- Management
- Interpersonal communication
- Dealership experience
- Manual transmission
- Recruiting
- Leadership
- Automotive service
- Smartphone applications
- Phone etiquette
- Customer Service
- Attention to detail
- Communication skills
- Service scheduling
- Client interaction via phone calls
- Retail math
- OEM
- Negotiation
- Automotive diagnostics
- Heavy lifting
- Sales
- Customer service
- Mechanical knowledge
- Cash handling
- Vehicle maintenance
- Automotive repair
- Mechanical troubleshooting
- Team building
- CDK
- Automotive parts and accessories knowledge
- Forklift
- Interpersonal skills
- Dealership service center experience
- Cash register
- Time management
- Microsoft Office
- Safe work practices
- Smartphone cameras
- Hospitality management
- Inside sales
- Team development
- Employee retention
- Conflict management
- Organizational skills
- Driving
- Appointment scheduling
- Customer support
- Direct sales
- Microsoft Excel
Certification
- Driver's License, 06/01/12, Present
- Hazmat, Class A CDL
- Forklift Certified
- GM Certification
- ASE Certification
Additional Information
I have over 10 years of customer service experience, along with experience in the restaurant industry. 3.5 years of working at an automotive dealership, both delivering parts, and automotive technician experience. 2.5 years of Class A/Hazmat truck driving. Management experience. Currently working as a garage door technician.
Timeline
Garage Door Technician
Precision Door Service
10.2024 - 11.2025
Assistant Manager
Mavis Discount Tire
02.2024 - 10.2024
Class A Hazmat Driver
Pinch A Penny
08.2020 - 09.2023
Parts Sales
Advance Auto Parts
03.2017 - 11.2017
Automotive Technician
Maher Chevrolet
05.2016 - 01.2020
Prep
The Burg Diner
11.2015 - 05.2016
Busboy/Server
Red Lobster
01.2015 - 12.2015
Bagger/Cashier
Publix
06.2013 - 01.2015
High school diploma -
St. Petersburg High School
08.2011 - 06.2015