Dakota Glass
Bowling Green,KY
Summary
Seasoned Garage Door Installer well-versed in estimating jobs and completing work within promised timeframes. Good communication and problem-solving abilities. Ready to offer 10+ years of work experience and take on a challenging new role. Im also organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I’m mainly looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills along with customer service.
Overview
12
12
years of professional experience
Work History
Garage Door Technician
31W Insulation
Bowling Green, KY
03.2022 - Current
- As before when employed by Bluegrass Insulation, i install garage doors and openers
- In my current position I also, train new employees on the process of installing a door, sale doors and Maintenance them
- I’m very good at what I do and take pride in doing good work, making sure the customer is 100% satisfied is always the number 1 priority
- Dealt professionally with colleagues, visitors and customers.
- Responded quickly to incidents and assessed active situations for security concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Prioritized helping customers over completing other routine tasks in store.
Garage Door Technician
Bluegrass Insulation
Bowling Green, KY
04.2020 - 03.2022
- I install garage doors in new construction homes as well as replace and install new doors in existing homes
- I also, install the automatic openers on the doors and wire them in to program the up and down limits along with the remotes for your vehicle.
- Installed door frames, steel rolling curtains or electric door openers using power tools, hand tools and electronic test equipment.
- Diagnosed problems and completed timely repairs.
- Adjusted doors to open or close with correct amount of effort and made simple adjustments to electric openers.
- Educated homeowners about proper care and maintenance of garage door systems.
- Completed required paperwork such as work orders according to services performed or required.
- Fabricated replacements for worn or broken parts using welders, lathes or shaping or milling machines.
- Measured and estimated jobs in order to calculate fees.
- Updated daily logs with hours and materials used.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Graphic Installer
GFX
Bowling Green, KY
06.2016 - 04.2020
- Double-checked customer requests and specifications before installations.
- Worked across various locations with graphics and installation tools.
- Checked areas for correct materials and specifications.
- Collaborated with graphic artists.
- Repaired damaged graphics or installed new ones.
Truck Loader
Royal Cola (RC)
Bowling Green, KY
04.2013 - 02.2014
- Maintained clean and functional warehouse space throughout Number hour shifts.
- Used forklift to lift pallets and heavy items into trucks.
- Reviewed shipping orders for accurate fulfillment.
- Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
Press Operator
Bowling Green Metalforming
Bowling Green, KY
02.2014 - 06.2016
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Promptly removed completed loads from press.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Reviewed completed orders for quality and accuracy.
Drive-Thru Cashier
Zaxbys
Bowling Green, KY
05.2012 - 04.2013
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Resolved problems with orders quickly and offered refund or replacement.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
- Balanced cash drawer at beginning and close of shift.
Education
High School Diploma -
Warren East High School
Bowling Green, KY05.2014
ASE Certified In Steering And Suspension Along With Brakes -
Warren County Area Technology Center
Bowling Green, KY05.2014
Licenses - undefined
Skills
- Project Deadlines
- Safety Regulations
- Maintaining Clean Work Areas
- Power Sanders
- Advanced Troubleshooting
- Service Quality
- Complex Problem-Solving
- Customer Satisfaction
- Power Saws
- Accurate Measurements
- Product Specifications
- Customer Preferences
- Hand and Power Tools
Timeline
Garage Door Technician
31W Insulation
03.2022 - Current
Garage Door Technician
Bluegrass Insulation
04.2020 - 03.2022
Graphic Installer
GFX
06.2016 - 04.2020
Press Operator
Bowling Green Metalforming
02.2014 - 06.2016
Truck Loader
Royal Cola (RC)
04.2013 - 02.2014
Drive-Thru Cashier
Zaxbys
05.2012 - 04.2013
High School Diploma -
Warren East High School
ASE Certified In Steering And Suspension Along With Brakes -
Warren County Area Technology Center
Licenses - undefined
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