Alex Luna
The Rock,GA
Summary
Dedicated and flexible to new environments and tasks. A fast learner who always puts forth full effort into the job. Recognized for attention to detail and team collaboration, I effectively trained new staff and ensured guest satisfaction, contributing to a positive dining experience in a fast-paced environment. Equipped with great customer service skills to provide personal experiences for each guest.
Overview
4
4
years of professional experience
Work History
Server
Longhorn Steakhouse
Thomaston, Georgia
12.2023 - Current
- Assisted in training new servers.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
Shift Leader
Chick-fil-A Griffin
Griffin, GA
07.2021 - 09.2023
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
Education
Associate of Science - Nursing
Southern Crescent Technical College
Griffin, GA05-2028
High School Diploma -
Spalding High School
Griffin, GA05-2024
Some College (No Degree) - Aviation
Middle Georgia State University
Macon, GASkills
- Attention to detail
- Customer service
- Conflict resolution
- Team collaboration
- Time management
- Professional appearance
Affiliations
- Highly active in my church and volunteer work.
Accomplishments
- A Honor Student
- 4.0 GPA
- Beta Club
- National Honors Society
Languages
Spanish
Limited
Timeline
Server
Longhorn Steakhouse
12.2023 - Current
Shift Leader
Chick-fil-A Griffin
07.2021 - 09.2023
Associate of Science - Nursing
Southern Crescent Technical College
High School Diploma -
Spalding High School
Some College (No Degree) - Aviation
Middle Georgia State University