Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alex MacMillan

San Jose,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level healthcare position. Ready to help team achieve company goals, while building necessary skills for a successful future in healthcare.

Overview

6
6
years of professional experience

Work History

Medical Volunteer

Kaiser Permanente Medical Center
06.2024 - Current
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Transported patients to and from appointments, assisting with getting in and out of vehicles.
  • Answered patient inquiries and provided information about healthcare services.

Volunteer

Dominican Hospital
04.2024 - Current
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Completed clerical duties and tasks for clinic administration.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Brand Ambassador

Forever 21
09.2022 - 12.2022
  • Worked to provide a satisfying clothing retail experience for customers while maintaining a safe and productive workspace
  • Tasks include: cashiering, fitting room operation, store recovery, loss prevention, and assisting customers, all while striving to meet daily goals.

Sales Associate

World Market
06.2022 - 09.2022
  • Worked with a team to create a beneficial retail experience and provide general services for customers
  • Tasks include: cashiering, store recovery, stocking products, assisting customers while shopping, and meeting daily goals (i.e Daily sales goals, rewards program sign-up, etc.).

100% Campaign Intern

CALPIRG
01.2021 - 06.2022
  • Worked in a team to lobby for 100% clean energy statewide
  • Tasks include: weekly planning meetings, leading group events, and contacting local officials and students to support our cause.

Assistant Manager / Barista

TZone
04.2021 - 04.2022
  • Assisted in the oversight and training of employees while providing a fulfilling customer experience
  • Tasks include: preparing and handling food products, training new employees, addressing and resolving guest concerns, and communicating strongly with coworkers.

Zoo Teen / Summer Camp Counselor

Sac Zoo
05.2018 - 03.2020
  • Worked in a team to educate zoo visitors and provide a positive customer experience
  • Tasks include: monthly training, interacting with zoo guests, and providing an enriching experience to both animals and guests.
  • Oversaw groups of kids, aged 5-12, in an outdoor summer camp setting
  • Tasks include: helping teachers prep lessons, ensuring kids' safety, completing basic tasks around camp, and interacting with zoo guests.

Education

Associate of Science - Kinesiology

San Jose City College
San Jose, CA
06.2026

Bachelor of Arts - Biology

UC Santa Cruz
Santa Cruz, CA
06.2024

High School Diploma -

Christian Brothers High School
Sacramento, CA
06.2020

Skills

    • Customer Service
    • Cash Handling
    • Communication
    • Patient Education
    • Detail Oriented
    • Multitasking
      • Scheduling
      • Technology Proficiency
      • Healthcare Ethics
      • Medical Terminology
      • Complaint resolution
      • HIPAA Compliance

Timeline

Medical Volunteer

Kaiser Permanente Medical Center
06.2024 - Current

Volunteer

Dominican Hospital
04.2024 - Current

Brand Ambassador

Forever 21
09.2022 - 12.2022

Sales Associate

World Market
06.2022 - 09.2022

Assistant Manager / Barista

TZone
04.2021 - 04.2022

100% Campaign Intern

CALPIRG
01.2021 - 06.2022

Zoo Teen / Summer Camp Counselor

Sac Zoo
05.2018 - 03.2020

Associate of Science - Kinesiology

San Jose City College

Bachelor of Arts - Biology

UC Santa Cruz

High School Diploma -

Christian Brothers High School
Alex MacMillan