Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alex Magowan

Steamboat Springs,CO

Summary

Been in the business for 6 years and have experience in every position from groundskeeper to service manager. Always training for the next step and to be better with a reputation to prove it. Worked on properties large and small with an extensive knowledge of various building systems. Worked as team leader and supervisor for the bulk of my career in the industry and have strong referrals. Always love a challenge.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Service Manager

Air Mgmt
01.2023 - Current
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Met with customers to discuss service needs and offer available solutions.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Negotiated with vendors to secure best prices for parts and supplies.
  • Met with customers to quote out projects
  • Completed work orders in timely manner to deliver next level customer service

Service Manager

IMT Residential
06.2021 - 01.2023
  • Hired, trained and supervised team of service staff members to meet business goals.
  • controlled inventory and ordered supplies
  • Scheduled vacant units to be turned
  • scheduled vendors
  • overseen vendor work
  • daily property inspections
  • delegated work orders and turns to staff daily
  • Achieved 4 day average turn time

Assistant Service Manager

IMT Residential
02.2020 - 06.2021
  • Oversaw field operations
  • reported directly to service manager
  • performed work orders
  • handled upset residents
  • trained techs
  • made sure all work order were addressed and updated in the system
  • led weekly safety meetings

Certified Maintenance Tech

IMT Residential
09.2017 - 02.2020
  • maintained pool and spa daily checking chemical levels and cleaning
  • completed emergency work orders first thing in the morning
  • maintained grounds and cleaned shop
  • troubleshoot and repair of aqua therm heating, furnaces
  • water heater replacements and repair
  • appliances
  • cpvc pipe repair
  • copper pipe repair
  • keeping work order system updated

Education

High School Diploma -

Jonesville High School
Jonesville, MI
06.2012

Skills

  • Aqua therm heating
  • furnaces
  • a/c
  • leak detection
  • cpvc,pex,copper pipe repair
  • extensive knowledge of power tools
  • project management
  • vendor management
  • customer service
  • cpo certified
  • epa type 2
  • appliance repair
  • extensive knowledge of fire suppression systems

Certification

CPO and EPA type 2

Timeline

Service Manager

Air Mgmt
01.2023 - Current

Service Manager

IMT Residential
06.2021 - 01.2023

Assistant Service Manager

IMT Residential
02.2020 - 06.2021

Certified Maintenance Tech

IMT Residential
09.2017 - 02.2020

High School Diploma -

Jonesville High School
Alex Magowan