Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alex Mammadli

Quincy,MA

Summary

I have been working as a Salesforce Administrator for the past two years, where I have gained extensive experience in managing and optimizing the Salesforce platform for organization. I successfully designed and implemented custom page layouts, workflows, validation rules, and approval processes to improve user efficiency and data quality. Top-notch Salesforce Administrator with solid background in designing and implementing data management solutions. Strong knowledge of database security, backup and recovery. Collaborative and dedicated to improving and optimizing database performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Salesforce Administrator

IBM
01.2021 - Current
  • Designed and implemented custom page layouts, enabling more efficient data entry and improved user experience
  • Created and managed complex workflows and approval processes, ensuring accurate and timely approvals of critical business transactions
  • Developed and maintained validation rules and data integrity protocols, ensuring high data quality across organization
  • Designed and implemented custom reports and dashboards to provide real-time insights into key business metrics
  • Conducted regular user training sessions to increase adoption and utilization of Salesforce platform
  • Collaborated with cross-functional teams to gather business requirements and design solutions to meet specific business needs
  • Led the implementation of new Salesforce features and functionality, keeping the platform up-to-date with the latest technology advancements
  • Ensured data security and compliance with company policies and regulations by managing user access and permissions
  • Provided ongoing support and troubleshooting for Salesforce users, resolving issues in a timely and effective manner
  • Participated in continuous improvement initiatives to enhance Salesforce performance and increase user satisfaction.
  • Wrote and maintained technical and functional specifications to document database intentions and requirements.
  • Adhered to set schedules to test databases for flaws and reduce downtime.
  • Installed and configured middleware in Linux and Windows environments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Modified databases to meet needs and goals determined during planning process.
  • Designed and developed analytical data structures.
  • Created and updated database designs and data models.
  • Implemented security measures to protect vital business data.
  • Set up and controlled user access levels across databases to protect important data.
  • Developed and updated databases to handle customer data.
  • Conducted tests to identify issues and make necessary modifications.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Created and updated database designs and data models
  • Excellent communication skills, both verbal and written
  • Developed and maintained courteous and effective working relationships
  • Worked well in a team setting, providing support and guidance
  • Developed and updated databases to handle customer data
  • Modified databases to meet needs and goals determined during planning process

Education

M.D. -

Medical University
Baku,AZ
06.2011

Skills

  • Code Coverage
  • User Profile
  • Network Monitoring
  • Salesforce Visualforce
  • Dashboard Design
  • Script Approvals
  • Workflow Configuration
  • Monitoring Data Quality
  • Acceptance Criteria
  • Setting Up Profiles
  • Field Recording
  • Lead Generation
  • Layout Support
  • Department Development

Certification

Salesforce Administrator. Credential ID 2579954


Salesforce Advance Administrator. Credential ID 3041712


Salesforce Appbuilder. Credential ID 25843842


Salesforce Business analyst. Credential ID


Salesforce OmniStudio Consultant. Credential ID 3045382


Timeline

Salesforce Administrator

IBM
01.2021 - Current

M.D. -

Medical University

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Alex Mammadli