Alex Menke
Riverview
Summary
Dynamic professional known for strong training and mentoring capabilities. Experienced in managing operations and resolving customer issues, committed to achieving high satisfaction and operational efficiency.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Supervisor
Jules Carwash
04.2023 - 04.2025
- Supervised daily car wash operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members on best practices in customer service and operational efficiency.
- Implemented process improvements, enhancing workflow efficiency during peak hours.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
Aerospace Maintenance Craftsman
United States Air Force, USAF
07.2001 - 08.2021
- Inspected and maintained aircraft systems to ensure operational readiness and safety compliance.
- Diagnosed mechanical issues using advanced troubleshooting techniques and specialized tools.
- Developed maintenance schedules to streamline workflow and minimize aircraft downtime.
- Trained junior personnel on maintenance protocols and best practices for equipment handling.
- Implemented process improvements that enhanced efficiency in maintenance operations.
- Contributed to successful missions by providing timely support for aircraft launch and recovery operations.
- Enhanced aircraft reliability by performing thorough maintenance inspections and implementing corrective actions.
- Facilitated clear communication between maintenance personnel and other departments, fostering a cohesive work environment.
- Preserved detailed records of all performed maintenance tasks, ensuring accurate documentation for regulatory compliance.
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
- Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
- Recorded maintenance actions in aircraft logbooks.
- Streamlined work processes with the implementation of an effective preventive maintenance program for aerospace systems.
- Improved team productivity by training junior technicians in advanced maintenance techniques and best practices.
Education
Associate of Applied Science - Welding Technology
Southern Technical College
Tampa, FL09-2026
No Degree - Marine Mechanics
Marine Mechanics Institute (MMI)
Orlando, FL04-2022
High School Diploma -
East Lake High School
Tarpon Springs, FL06-2001
Skills
- Operations management
- Team leadership
- Staff discipline
- Process improvement
- Processes and procedures
- Analytical thinking
- Customer service
- Attention to detail
- Training and mentoring
- Goal oriented
Accomplishments
- Supervised team of 16 staff members at Jules Car Wash and supervised over a hundred service members as a non-commissioned officer (NCO) in the United States Air Force.
- Used Microsoft Excel to develop aircraft scheduling and health of fleet spreadsheets to brief the Commander of the 6th Maintenance Group at MacDill Air Force Base daily.
Certification
- Marine Mechanic Training - Graduated April 2022 (Yamaha, Mercury, Suzuki, Volvo-Penta, Mercruiser, Honda, and diesel engines and lower units/outdrives)
Timeline
Supervisor
Jules Carwash
04.2023 - 04.2025
Aerospace Maintenance Craftsman
United States Air Force, USAF
07.2001 - 08.2021
Associate of Applied Science - Welding Technology
Southern Technical College
No Degree - Marine Mechanics
Marine Mechanics Institute (MMI)
High School Diploma -
East Lake High School