Alex Miller
Glencoe,KY
Summary
Driven by a results-focused approach, I leveraged technical knowledge and problem-solving abilities at Jake Sweeney Kia to enhance inventory management and customer satisfaction. My experience spans from parts technician to vehicle maintenance mechanic, demonstrating exceptional team collaboration and attention to detail, achieving a significant improvement in operational efficiency. I like to uphold myself as an organized and dependable candidate successful at managing multiple priorities with a positive attitude. All while having the willingness to take on added responsibilities to meet and/or exceed team goals.
Overview
10
10
years of professional experience
Work History
Parts Technician
Jake Sweeney Kia
09.2021 - Current
- Assisted with the training of new Parts Technicians, sharing knowledge and best practices for efficient operations.
- Identified obsolete parts and organized their disposal, optimizing warehouse space utilization.
- Reduced downtime in the repair shop by maintaining accurate stock levels of essential parts.
- Developed effective communication strategies within the team that resulted in reduced miscommunications regarding part orders and inventory levels.
- Streamlined order processing for faster customer service and improved satisfaction rates.
- Enhanced inventory management by implementing an efficient parts tracking system.
- Established strong relationships with suppliers, fostering a reliable network for timely delivery of orders.
- Provided expert advice to customers on suitable parts for their equipment, enhancing customer trust and loyalty.
- Collaborated with vendors to negotiate better pricing, resulting in cost savings for the company.
- Maintained accurate electronic records using specialized inventory software to ensure real-time updates across all departments involved in part procurement processes.
Squad Designated Marksman/Infantryman (11B)
United States Army National Guard
09.2021 - Current
- Currently serving primarily as a designated marksman with Comanche Company, 1/149th infantry regiment, of the 29th infantry division.
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as a fire team member during situational training exercises and infantry dismounted battle drills.
- Employed various weapons systems proficiently in both offensive and defensive engagements.
- Provided security for military installations by conducting regular perimeter patrols and monitoring access points.
- Participated in humanitarian aid missions, delivering essential supplies to affected populations.
Pre Delivery Vehicle Inspector
Jake Sweeney Kia
06.2016 - 09.2021
- Test drove vehicles following repair work to check for any remaining issues.
- Identified improperly repaired items and addressed with supervisor to resolve.
- Prepared reports on vehicles' condition after inspection and submitted to supervisor.
- Conducted in-depth inspections of vehicles to identify damage, missing parts, and mechanical issues from the manufacturer.
- Supported inventory control efforts at dealerships through consistent evaluation of available vehicles'' condition before they hit the sales floor.
- Collaborated with team members to ensure consistency in inspection procedures, promoting a high level of quality control across the organization.
- Improved inspection efficiency by implementing streamlined processes for documentation and reporting.
Maintenance Mechanic
Firestone
01.2016 - 06.2017
- Diagnosed engine, suspension, brake, transmission and other vehicle issues using extensive training and diagnostic equipment.
- Prepared vehicles for rigorous treatment by monitoring fluid levels and performing preventive maintenance.
- Performed custom modifications on high-performance vehicles; delivering increased power output levels that exceeded customer expectations.
- Assisted clients in understanding their vehicles'' maintenance needs better by providing comprehensive explanations of repair processes and answering any questions they had.
- Increased workplace safety by conducting regular inspections of tools and equipment, maintaining a clean and organized environment.
- Streamlined repair processes with thorough documentation of all completed tasks, ensuring accurate records for future reference.
- Trained junior mechanics on proper techniques and best practices for automotive repair, promoting a culture of continuous learning within the workshop.
Sales Floor Associate
Guitar Center
11.2014 - 01.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Used knowledge of music, equipment, instruments, and experience to guide customers to exactly suit their needs.
Education
No Degree - Electronic Media Broadcasting
Northern Kentucky University
Highland Heights, KYHigh School Diploma -
Holy Cross High School
Latonia, KY05.2013
Skills
Shipping and receiving
Warehouse Operations
Technical knowledge
Sales Support
Attention to Detail
Problem-solving abilities
Team Collaboration
Task Prioritization
Equipment Operation
Conflict Resolution
Timeline
Parts Technician
Jake Sweeney Kia
09.2021 - Current
Squad Designated Marksman/Infantryman (11B)
United States Army National Guard
09.2021 - Current
Pre Delivery Vehicle Inspector
Jake Sweeney Kia
06.2016 - 09.2021
Maintenance Mechanic
Firestone
01.2016 - 06.2017
Sales Floor Associate
Guitar Center
11.2014 - 01.2016
No Degree - Electronic Media Broadcasting
Northern Kentucky University
High School Diploma -
Holy Cross High School
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