Alex Milstead

• Updated operational methods and oversaw accounting procedures for improved efficiency.
• Maintained compliance with regulatory parameters in complex projects with overlapping policies.
• Managed projects from procurement to commission.
• Facilitated communication between internal personnel, contractors and vendors for project cohesion.
• Maintained clear communication with precise technical writing to document and inform critical processes.

Projects:

Massachusetts Emergency and Management Agency, FEMA PA COVID-19 Recovery

• Supported agency goals and objectives with respect to the COVID public assistance program with the Project Workbook Reimbursement and promoted FEMA and MEMA mission as an Emergency Manager in the field
• Implemented and managed Recovery and Public Assistance programs at federally declared emergencies and disasters under the Stafford Act subject-matter expertise in a wide range of duties directly related to COVID-10 grant management activities and ensuring compliance with the Stafford Act and other laws, rules, and regulations relating to specific Project Worksheets
• Reviewed Applicant’s project to identify COVID-19 eligible expenditures, reviewed supporting documentation, invoices, contracts, change orders, procurement procedures and documentation to support responsibility
• Supported high-quality customer service to the recipients and applicants on Recovery and Public Assistance programs and provided technical advice
• Analyzed and evaluated project applications, supporting documentation, and federal agency project worksheets for accuracy and compliance with applicable FEMA policies and procedures
• Reviewed eligible costs associated with each project
• Ensured procurement and bidding procedures were followed
• Reviewed federal obligated expenses for eligibility and mathematical completeness
• Researched details of contracts, invoices, proof of payment, timesheets, purchase orders, change orders, procurement, & other documentation submitted to support COVID-19
• Provided expedient supplemental aid to States, Communities, and eligible private nonprofit organizations to help them recover from COVID-19
• Assisted with identifying the specific documentation required from the applicant and provide feedback on the review process.
• Created project risk assessment from the review process to the applicant as a recommendation. Forward the Applicant's projects for MEMA review.
• Provided customer service (written and oral) to the applicant and explaining the FEMA’s Public Assurance Assistance delivery process
• Attended weekly Team Meeting and schedule Meeting with Applicants to discuss projects

• Conducted planning and strategic logistics out of the State of Illinois Emergency Operations Center in support of the state wide vaccination efforts in conjunction with Illinois Emergency Management Agency and the Illinois Department of Public Health.
• Accepted and reviewed numerous applications to determine the appropriateness and strategic value of a state-sponsored clinic based on population, demographics, location, cost-effectiveness, and statistical needs.
• Coordinated State aid and medical clinics with a multitude of fortune 500 companies, Government elected officials, as well as high-profile individuals and events.
• Insured the host of state-sponsored clinics were up to date on site status and were provided all the necessary resources to guarantee success.
• Scheduled site investigations, documented issues and escalated to executive teams as needed.
• Identified community resources and networked with local officials and health departments.

• Physically represented the Illinois Emergency Management Agency and Illinois Department of Public Health in highly-publicized and sensitive operation across numerous state-sponsored medical clinics.
• Monitored and communicated key information at clinics across multiple lines to various state agencies. This information was transferred into many statistical numbers used to fuel the direction and status of the State vaccine efforts mission.
• Generated comprehensive reports regarding incidents during events to command to provide on ground situational awareness.
• Ensured all sites operated in a safe manner in compliance with State guidelines and protocol.
• Reduced risks and emergency response issues by informing site staff of potential risks, safety advice, and reviewing contingency plans for hazardous scenarios.

• Assisted and Aided FEMA & the state of Florida Department of Emergency Management in operating and maintaining the top test and vaccination hybrid site in the state of Florida.
• Tracked and managed key operational equipment and resources vital to success of the site operation valued at over thirty-million dollars over the entire duration to date.
• Established and implemented effective training programs to maximize team performance.
• Assessed personnel performance and implemented incentives and team-building events to boost morale.
• Analyzed and solved multi-faceted problems that effected executive leaders.
• Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.

• Managed and monitored the safety, procedure, and accountability of the COVID-19 Testing process for the most cost-efficient and highest test producing site in the State of Florida.
• Applied strong leadership talents and problem-solving skills to maintain a fifty personnel team's efficiency and organize workflows to meet any daily demand.
• Successfully managed high volumes of client-facing interactions and established strong rapport with military, medical, and ICS elements working with in the site.
• Upheld COVID-19 safety protocol set out by the CDC, FDEM, and site ICS command during an uncertain time of virus understanding with absolute zero safety violations.

• Managed over $44 million in inventory, 70 employees, and 20 Locus Robots in a 250,000 square-foot warehouse.
• Worked with the company's warehouse software
  system to correctly track and assign product to appropriate locations throughout the warehouse.
• Developed a cost-efficient work strategy that maximized productivity for a semi-automated process consisting of human employees and Locus robotics integration.
• Resolved issues with orders that were incorrect due to a product errors or complex administrative
  system errors.
• Negotiated with four different freight companies and received annual contracts resulting in cost savings of 4%.
• Handled day-to-day shipping and receiving for a company overseeing more than 1 million packages per month.

• Called to respond to several emergency response operations such as blizzard, tornado, flood, and hurricane response throughout the course of an 9 year+ career.
• Deputy-Supervisor of Operations of may roles with in Logistical Staging Areas (LSA) for major state disasters when activated
• Tasked to operations overseas such as Operation Spartan Shield, Operation Inherent Resolve, Operation Enduring Freedom and NATO travel operations in Kuwait, Jordan, and Syria.
• Conducted Secret Security leveled transportation missions of multiple high-profile personnel to and from combat zones.
• Employed negotiation techniques to diffuse hostile situations.
• Authored daily activity, incident and irregularity reports, including equipment and property damage, theft and presence of unauthorized persons or unusual occurrences.
• Maintained 100% accountability of all assigned equipment worth more than $80 million.
• Tracked equipment issues in LOGSA system through proper documentation and detailed information.
• Oversaw the well-being, safety, preparedness, and productivity of a ten-man team.