Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alex Miramontes

Rockford,IL

Summary

Motivated professional experienced in customer service and time management. Contributed to team success through strong work ethic, adaptability, and exceptional interpersonal skills. Focused on delivering positive and memorable experiences for every customer.

Overview

1
1
Language
5
5
years of post-secondary education
8
8
years of professional experience

Work History

Firefighter

Loves park fire department
Loves Park, Illinois
08.2025 - Current
  • Responded to emergency calls for fire suppression and rescue operations.
  • Conducted fire safety inspections at residential and commercial properties.
  • Participated in training drills to maintain firefighting skills and teamwork.

Ramp Agent

UPS
Rockford, IL
03.2022 - Current
  • Operated ground support equipment safely and efficiently.
  • Operate heavy equipment to unload and load planes
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Marshaling planes
  • Loaded and unloaded packages from delivery vehicles.
  • Conducted routine inspections of cargo handling equipment.
  • Assisted in training new ramp agents on operational procedures.
  • Followed safety procedures such as using reflective gear while working on the ramp.

Customer Service Representative

Kohl's
Rockford, Illinois
03.2022 - 09.2022
  • Resolved customer complaints through effective communication and problem-solving techniques.
  • Assisted customers with inquiries and product selections to enhance shopping experience.
  • Processed returns and exchanges efficiently while maintaining store policies.

Car Detailer

Mr car wash
Rockford, Illinois
06.2021 - 09.2022
  • Cleaned and polished vehicles to enhance appearance and customer satisfaction.
  • Applied wax and sealants for protection and shine on vehicle surfaces.
  • Vacuumed interiors, removing dirt and debris from carpets and upholstery.

Sushi Chef

Jmk Nippon
Rockford, IL
06.2018 - 06.2021
  • Prepared sushi rolls and sashimi using fresh ingredients daily.
  • Trained junior chefs on sushi preparation techniques and presentation skills.
  • Collaborated with team to develop seasonal menu offerings.
  • Efficiently handled multiple orders simultaneously during peak hours.
  • Communicated effectively with coworkers regarding customer orders.
  • Maintained cleanliness and organization of kitchen and workstations.

Education

Associate of Science - Nursing

Rock Valley College
Rockford, IL
08.2021 - 05.2026

Skills

  • Emergency response
  • Medical equipment usage
  • Critical thinking
  • Problem solving
  • Fitness and agility
  • Team collaboration
  • Leadership and supervision
  • Crisis communication
  • Conflict resolution
  • Patient care

Languages

Spanish
Professional

Timeline

Firefighter

Loves park fire department
08.2025 - Current

Ramp Agent

UPS
03.2022 - Current

Customer Service Representative

Kohl's
03.2022 - 09.2022

Associate of Science - Nursing

Rock Valley College
08.2021 - 05.2026

Car Detailer

Mr car wash
06.2021 - 09.2022

Sushi Chef

Jmk Nippon
06.2018 - 06.2021
Alex Miramontes