Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaleel Jaliyah Lee

Sanford,FL

Summary

Loss Prevention Associate with over 3 years of experience in the retail industry specializing in electronic surveillance, investigation and conflict resolution.

Confident Firefighter works effectively as part of cohesive team. Highly trained individual with great mechanical aptitude and background in medical response and fire suppression. Handles issues quickly and resolves conflicts successfully.

Communicative Firefighter known for first-rate mechanical aptitude and great integrity. Dependable individual dedicated to enhancing quality of life for citizens and fellow firefighters through productive, safe services. Expertise in providing emergency rescue, performing fire suppression techniques and maintaining fire apparatus and equipment. Certified in Area of certification paired with in-depth knowledge of multiple fire safety programs.

Highly motivated Firefighter with in-depth knowledge of safely suppressing fires. Thinks quickly under pressure and remains calm in stressful situations. Offering Number years of experience in efficiently responding to fire and EMS alarms. Proficient performing emergency diagnostic and treatment procedures.

Auto Glass Technician with successful background repairing and replacing glass in private and commercial vehicles. Good track record producing high-quality work under strict deadlines. Adept at following orders and solving problems with minimal assistance.

Hardworking Auto Glass professional with excellent cleaning, tinting and repair abilities. Keeps shop areas free of trash, organizes supplies and writes work orders. Dependable and quality-driven with Number years of industry experience.

Reliable automotive professional experienced with installing all types of glass. Familiar with preparing surfaces, completing repairs and finishing work in a professional fashion. Offering Number years of related experience.

Demonstrated success in working quickly and accurately to complete a high volume of customer orders in a fast-paced environment. Knowledgeable about different tints, repair strategies and accessories options. Good troubleshooting skills with a diligent nature and superior work ethic.

Skilled Auto Glass Technician specializing in installing, repairing and replacing windshield, windows and mirrors. Knowledgeable about checking warranties, writing orders and accepting payments. Desiring a challenging new role with room for advancement.

Hardworking Auto Glass Technician versed in assessing auto glass repairs and replacements to identify scope and provide price quotes. Demonstrated success in installing rear glass heating elements and windshield camera equipment. Excellent knowledge of auto glass materials combined with excellent eye-hand coordination and dexterity.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Firefighter

Orange County Fire Rescue Department
Winter Park, FL
02.2022 - Current
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
  • Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
  • Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
  • Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Trained new firefighters to comply with safety protocols and equipment usage.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
  • Contributed to positive outcomes during multi-agency responses by effectively collaborating with law enforcement personnel, paramedics, and other emergency service providers.
  • Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
  • Participated in community outreach programs to raise awareness of fire prevention and safety measures.
  • Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Collaborated with other emergency responders on scene to establish adequate fire suppression.
  • Participated in post-incident analyses to identify areas for improvement in departmental policies and procedures.
  • Enhanced overall departmental performance by attending professional development courses and conferences, sharing acquired knowledge with colleagues upon return.
  • Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
  • Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
  • Strengthened interdepartmental relationships through participation in joint training exercises with neighboring fire departments.
  • Provided compassionate support to victims of fires or accidents through emotional reassurance and practical assistance such as finding temporary housing or connecting them with support services.
  • Conducted search and rescue operations during natural disasters, locating trapped individuals and providing assistance as needed.
  • Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
  • Reduced property damage from fires with quick and strategic firefighting tactics.
  • Assisted in development of emergency response plans for local businesses, strengthening community preparedness.
  • Improved fire station operations and response strategies through regular review and process optimization.
  • Enhanced team communication and efficiency during emergency responses with introduction of new radio protocols.
  • Implemented fitness program for fire station, boosting physical readiness and team morale.
  • Trained new recruits in fire suppression techniques, improving team efficiency and readiness.
  • Improved public awareness and education on fire safety practices through community workshops and school programs.
  • Provided immediate medical attention to victims at emergency scenes, ensuring swift stabilization before hospital transport.
  • Provided compassionate support to individuals and families affected by fire incidents, aiding in their recovery process.
  • Assisted in securing grants for new fire safety equipment, improving department's operational capabilities.
  • Enhanced community safety by conducting regular fire safety inspections and identifying potential hazards.
  • Led team in high-risk rescues, safely evacuating individuals from hazardous environments.
  • Engaged in continuous professional development through advanced firefighting and rescue training courses.
  • Reduced risk of fire spread in wildland areas by executing controlled burn procedures.
  • Collaborated with law enforcement and other emergency services during large-scale emergencies for coordinated response efforts.
  • Coordinated with local schools to conduct fire drills, ensuring students and staff were prepared for real-life emergencies.
  • Optimized response times to emergency calls by analyzing and adjusting deployment strategies.
  • Facilitated stress management workshops for fire department personnel, enhancing overall team resilience and mental health.
  • Conducted thorough investigations of fire scenes to determine causes, contributing to prevention efforts.

Certified Autoglass Technician

K&K Glass Inc
Zephyrhills, FL
01.2021 - 02.2022
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Facilitated seamless software upgrades, minimizing disruptions to daily operations.
  • Achieved significant energy savings by installing and maintaining energy-efficient systems.
  • Elevated data security, implementing robust cybersecurity measures across all systems.
  • Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
  • Enhanced safety protocols, conducting regular inspections and safety drills for technical team.

SafeLite Technician

SafeLite AutoGlass
West Palm Beach, FL, USA
10.2017 - 01.2021
  • Install vehicle glass adhering to the Safelite Way of Fitting processes.
  • Deliver all Safelite services provided at a Safelite Shop or Mobile Glass Shop in the most efficient and timely manner focusing primarily on safety, quality and exceptional customer service
  • Operated company fleet vehicles safely and professionally to customer locations during work hours.

Merchandiser

Coca-Cola Beverages Florida
Rivera Beach, FL, USA
03.2016 - 12.2017
  • Maintained merchandising standards while rotating products to assure freshness
  • Ensured high level of friendly and professional customer service with customers and store managers
  • Assisted with deliveries/display building
  • Merchandised products according to merchandising standards

Sales Specialist

Napleton Chrysler Dodge Jeep Ram
Lake Park, FL, USA
01.2016 - 12.2016
  • Understood cars by studying their features and capabilities, as well as comparing and contrasting competitive models
  • Developed buyers by keeping good rapport with previous and new customers
  • Qualified buyers by understanding their interests and requirements; matching requirements and interests to various models
  • Closed sales by overcoming objections, completing sales or purchase contracts, explaining provisions; offering services, warranties and financing and delivering automobiles
  • Updated job knowledge by participating in educational opportunities, attending seminars and reading professional publications
  • Performed walk-around with new and old customer and demonstrate features of suitable vehicles
  • Effectively closed sales
  • Ensured customer understanding of a vehicle's operating features, paperwork and warranty
  • Established and maintained follow-up system which encourages repeat business referrals
  • Met monthly sales quota

Education

High School -

Forest Hill High School
West Palm Beach, FL

Associate of Science - Public Safety

Valencia College
Orlando, FL
08.2022

Skills

  • Theft prevention training
  • Superior customer service
  • Electronic surveillance
  • Arrest procedures
  • Conflict resolution
  • Stationary surveillance via CCTV
  • Investigation documentation
  • Shipment processing
  • Skilled problem solver
  • Stocking/Merchandising
  • POS systems knowledge
  • Credit card transactions
  • Consistently meet and/or meets sales goal
  • Customer-oriented
  • Retail sales
  • Microsoft Suite
  • Structural firefighting
  • First aid certified
  • Fire safety
  • Stress tolerance and resilience
  • Medical response
  • Fitness and agility
  • Medical equipment usage
  • Emergency response
  • Emergency scene management
  • Vehicle extrication
  • Firefighting activities
  • Emergency medical treatment
  • Firefighting
  • Leadership and supervision
  • Community relations
  • Emergency management
  • Search and rescue techniques
  • Emergency medical response
  • Equipment maintenance and repair
  • Radio communication proficiency
  • Fire pump operation
  • Fire hose deployment
  • Fireground communications
  • Apparatus inspection
  • Fire prevention
  • Public education
  • Emergency support
  • Self-contained breathing apparatus
  • Rescue equipment use
  • Fire control
  • Fire suppression techniques
  • Emergency communications
  • Medical services administration
  • Personal protective equipment
  • Facility and equipment maintenance
  • Fire suppression
  • Map reading and navigation
  • Cooperative relationships
  • Relationship building and management
  • Trauma assessments
  • Patient care documentation
  • Fire containment
  • Fire hydrant operation
  • Forcible entry techniques
  • Confined space rescue
  • Fire investigation techniques
  • Emergency response procedures
  • Fire suppression tools operations
  • Public safety and security
  • Fire behavior analysis
  • Fire apparatus operation
  • Hazardous materials handling
  • Fire department maintenance
  • Cultural sensitivity
  • Triaging
  • Burning building entry tactics
  • Community education
  • Incident command system

Certification

Cpr Certified

State EMT certified

State Firefighter Certifed

  • EVOC - Emergency Vehicle Operators Course
  • CFR - Certified First Responder

Timeline

Firefighter

Orange County Fire Rescue Department
02.2022 - Current

Certified Autoglass Technician

K&K Glass Inc
01.2021 - 02.2022

SafeLite Technician

SafeLite AutoGlass
10.2017 - 01.2021

Merchandiser

Coca-Cola Beverages Florida
03.2016 - 12.2017

Sales Specialist

Napleton Chrysler Dodge Jeep Ram
01.2016 - 12.2016

High School -

Forest Hill High School

Associate of Science - Public Safety

Valencia College
Jaleel Jaliyah Lee