Alex Morgan
Chicago,United States
Summary
Dependable restaurant leader with track record of success in development, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Director
Chick-fil-A
Greenville, SC
07.2023 - Current
- Lead a successful team of more than ten team members through daily operations in a thriving business.
- Maintain quality, food safety and sales metrics that are unparalleled in the quick-service industry.
- Constantly innovating and improving restaurant systems to ensure that morale, productivity, food quality and food safety are constantly improving.
Executive Director
Chick-fil-A State And Lake In-Line
CHICAGO, ILLINOIS
05.2020 - 06.2023
- Led restaurant operations through an unprecedented time, the COVID-19 pandemic, in the third largest metropolitan area in the United States.
- Oversaw multiple areas of the restaurant, including scheduling, maintenance, hiring, talent development and operations.
- Maintained compliance within multiple regulatory organizations' rigorous guidelines.
Back of House Director
Chick-fil-A State And Lake In-Line
CHICAGO, ILLINOIS
09.2019 - 05.2020
- Led, trained and developed team members to meet and exceed restaurant standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Experience in daily and monthly inventory handling, as well as truck ordering and expertise in InFORM best practices.
Trainer
Chick-fil-A State And Lake In-Line
CHICAGO, IL
05.2019 - 09.2019
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Expert in all Chick-fil-A and health departments requirements and best practices for Back of House team members.
Team Member
Chick-fil-A State And Lake In-Line
CHICAGO, IL
01.2019 - 05.2019
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Looked for ways to go above and beyond job requirements.
- Upheld high standards of productivity and quality in operations.
Education
High School Diploma -
Easley High School
Easley, SC06.2011
Skills
- Quantitative Skills
- Training & Development
- Supervision & Leadership
- Relationship Building
- Opportunities Identification
Accomplishments
- Chick-fil-A Symbol of Success(20% increase in sales over a one year period) - 2021, 2022, 2023
Timeline
Director
Chick-fil-A
07.2023 - Current
Executive Director
Chick-fil-A State And Lake In-Line
05.2020 - 06.2023
Back of House Director
Chick-fil-A State And Lake In-Line
09.2019 - 05.2020
Trainer
Chick-fil-A State And Lake In-Line
05.2019 - 09.2019
Team Member
Chick-fil-A State And Lake In-Line
01.2019 - 05.2019
High School Diploma -
Easley High School