Alex Nelson

• Supported clients in developing personalized recovery goals and action plans.
• Facilitated individual and group counseling sessions to promote self-advocacy.
• Educated clients on coping strategies and relapse prevention techniques.
• Monitored client progress and adjusted recovery plans as needed.
• Provided emotional support and encouragement to enhance client motivation.
• Maintained accurate documentation of client interactions and progress reports.
• Supported clients through challenging times by offering emotional guidance and unconditional acceptance.
• Collaborated with treatment team members to coordinate the best course of action for each client's unique needs.
• Actively listened to clients during individual sessions to provide an understanding environment for processing feelings and experiences.

• Supported clients in navigating recovery resources and services.
• Educated clients about coping strategies and relapse prevention techniques.
• Conducted intake assessments to determine client needs and goals.
• Assisted in organizing support group sessions for clients and families.
• Documented client progress and maintained accurate case records.
• Advocated for client needs within community resources and support networks.
• Participated in training sessions to enhance advocacy skills and knowledge.
• Participated in weekly team meetings to discuss client progress and create plans for intervention when needed.
• Established relationships with community resources to provide additional support for clients in recovery.
• Helped clients diagnosed with addictive disease disorders increase skills, explore talents and build self-esteem.

- Provided direct client care while supporting day-to-day residential operations in compliance with facility policies and regulatory standards.

- Assisted clients with activities of daily living to encourage stability, independence, and recovery-focused routines.

- Conducted routine safety and environmental checks to maintain a secure, clean, and therapeutic living environment.

- Monitored medication administration, and performed drug screenings and breathalyzer testing in accordance with clinical protocols.

- Transported clients to medical appointments, treatment sessions, and approved off-site activities using facility vehicles.

- Documented client behavior, incidents, and progress through accurate, and timely nightly reports.

- Collaborated with clinical staff during team meetings to support individualized treatment plans and client goals.

- Provided emotional support, de-escalated conflicts, and modeled appropriate boundaries and recovery-oriented behaviors, aligned with a 12-step framework.

• Provided excellent customer service by promptly greeting and seating guests, taking accurate orders, and ensuring a positive dining experience
• Prepared food items according to recipe guidelines, ensuring consistency in taste and presentation
• Efficiently managed multiple tasks simultaneously during busy periods without compromising quality or customer satisfaction
• Punctually arrived for scheduled shifts ready to contribute positively towards the overall success of the restaurant's operations
• Increased efficiency by implementing streamlined processes for order taking, food preparation, and table turnover

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

• Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
• Managed food inventory, minimizing waste and optimizing cost efficiency
• Collaborated with kitchen staff to coordinate meal preparation and ensure timely service
• Ensured compliance with health codes and regulations during food handling, storage, and preparation stages
• Conducted regular inspections of equipment to identify maintenance needs or potential hazards

• Efficiently packaged and labeled products for shipment, ensuring accuracy and adherence to quality standards
• Maintained a clean and organized work area to promote safety and efficiency in daily operations
• Collaborated with team members to meet daily production goals, consistently achieving or exceeding targets
• Followed standard operating procedures (SOPs) for packaging various types of products accurately and efficiently
• Maintained a high level of accuracy in packaging measurements, weights, and quantities
• Safely operated material handling equipment including forklifts, pallet jacks, etc

• Maintained a clean and organized parking lot, ensuring a positive first impression for customers
• Managed the flow of vehicles in and out of the parking lot, optimizing space utilization
• Trained new lot attendants on proper procedures and protocols for managing the parking lot efficiently