Alex Nguyen
Lake Jackson,Texas
Summary
Worked at only two jobs but felt I did a great job learning and memorizing recipes and menu items, which led to being able recommend items and answer questions. Was active and friendly with co workers leading to a more enjoyable work experience for everyone there. Very flexible with scheduling, able to work most holidays and weekends.
Overview
1
1
year of professional experience
Work History
Boba Barista
Kung Fu Tea
2022.03 - 2022.09
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Mastered various brewing techniques to ensure optimal tea flavor in every beverage served.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Effectively communicated with kitchen staff regarding special requests or modifications to ensure accuracy.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Followed exact recipes for mixing and preparing beverage and food items.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Implemented creative solutions for customizing drinks, catering to individual customer preferences.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Promoted additional items with beverages, increasing store sales.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Trained new staff members on proper drink preparation, resulting in consistent product quality across team.
- Cleaned counters, machines, utensils, and seating areas daily.
- Promoted limited-time offers and specials effectively, driving sales growth during promotional periods.
- Used POS system to accurately enter orders and process payments.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Proven ability to learn quickly and adapt to new situations.
Server Assistant
Jimmy Joes
2021.06 - 2021.08
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Arranged tables and chairs for special occasions and events.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Provided attentive service and proactively assessed guest needs.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Proactively addressed potential customer complaints or issues before they escalated, fostering an atmosphere of satisfaction among guests.
- Actively participated in weekly staff meetings to discuss ways to improve service quality, offer suggestions for menu changes, or address any operational challenges faced by the restaurant as a whole.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
- Assisted with bussing tables and cleaning up spills.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Education
High School Diploma -
Brazoswood High School
Clute, TX 2001.05 -
Skills
Boba Tea Knowledge
Product Advertising
Time management abilities
Flexible schedule availability
Cash Register Operations
Table Bussing
Safe Food Handling
Smoothie making
Active listener
Payment Processing
Available Weekends
Adaptability
Upselling
POS Systems
Timeline
Boba Barista
Kung Fu Tea
2022.03 - 2022.09
Server Assistant
Jimmy Joes
2021.06 - 2021.08
High School Diploma -
Brazoswood High School
2001.05 -