Alex Nguyen
Lake Jackson,Texas
Summary
Worked at only two jobs but felt I did a great job learning and memorizing recipes and menu items, which led to being able recommend items and answer questions. Was active and friendly with co workers leading to a more enjoyable work experience for everyone there. Very flexible with scheduling, able to work most holidays and weekends.
Overview
1
1
year of professional experience
Work History
Boba Barista
Kung Fu Tea
03.2022 - 09.2022
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Mastered various brewing techniques to ensure optimal tea flavor in every beverage served.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Effectively communicated with kitchen staff regarding special requests or modifications to ensure accuracy.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Followed exact recipes for mixing and preparing beverage and food items.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Implemented creative solutions for customizing drinks, catering to individual customer preferences.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Promoted additional items with beverages, increasing store sales.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Trained new staff members on proper drink preparation, resulting in consistent product quality across team.
- Cleaned counters, machines, utensils, and seating areas daily.
- Promoted limited-time offers and specials effectively, driving sales growth during promotional periods.
- Used POS system to accurately enter orders and process payments.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Proven ability to learn quickly and adapt to new situations.
Server Assistant
Jimmy Joes
06.2021 - 08.2021
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Arranged tables and chairs for special occasions and events.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Provided attentive service and proactively assessed guest needs.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Proactively addressed potential customer complaints or issues before they escalated, fostering an atmosphere of satisfaction among guests.
- Actively participated in weekly staff meetings to discuss ways to improve service quality, offer suggestions for menu changes, or address any operational challenges faced by the restaurant as a whole.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
- Assisted with bussing tables and cleaning up spills.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Education
High School Diploma -
Brazoswood High School
Clute, TX 05.2001 -
Skills
Boba Tea Knowledge
undefinedTimeline
Boba Barista
Kung Fu Tea
03.2022 - 09.2022
Server Assistant
Jimmy Joes
06.2021 - 08.2021
High School Diploma -
Brazoswood High School
05.2001 -
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