Alex Nguyen
Sales Associate
Jonesboro,United States
Summary
Sales Associate is driven to maximize productivity and customer satisfaction. Works quickly and provides knowledgeable service. Excellent communication, interpersonal and organizational abilities.
Motivated Customer Service Representative with some of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in English/Vietnamese
.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Seasonal Warehouse Associate
Best Buy Inc
06.2024 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 50 pounds.
- Performed inventory control, such as counting, and stocking merchandise.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Front of House Team Member
Panda Express
10.2023 - 04.2024
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Helped guests at tables when in need of assistance.
- Adapted quickly to menu changes, effectively communicating updates to guests.
- Assisted in boosting restaurant sales by upselling menu items and promoting daily specials to guests.
- Enhanced dining experience by maintaining clean and welcoming front-of-house environment.
- Served as an effective liaison between kitchen staff and customers, addressing any dietary restrictions or special requests accurately.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
- Trained new team members on restaurant protocols and customer service best practices, enhancing overall team performance.
- Contributed to menu development by providing feedback on guest preferences and trends.
- Supported overall team goals by assisting other staff members during peak hours as needed.
- Streamlined order-taking process, reducing errors and improving customer service satisfaction.
- Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, reducing wait times for customers.
Education
Academics - Academics
Dutchtown High School
Hampton, GA 08.2019 - Current
Skills
Customer satisfaction
Retail store support
Receiving support
Timeline
Seasonal Warehouse Associate
Best Buy Inc
06.2024 - Current
Front of House Team Member
Panda Express
10.2023 - 04.2024
Academics - Academics
Dutchtown High School
08.2019 - Current