Dynamic professional with a strong background in customer service and effective communication. Successfully led lifeguard teams by ensuring safety protocols and addressing patron concerns to enhance overall satisfaction.
Overview
1
1
year of professional experience
Work History
Lifeguard Manager
Ds Recreational Services
Houston, TX
05.2025 - 08.2025
Supervised lifeguard team to ensure safety and adherence to protocols.
Conducted routine safety checks and maintained cleanliness of pool facilities.
Coordinated staff schedules to ensure adequate coverage during peak hours.
Trained new lifeguards on emergency response procedures and equipment usage.
Communicated with parents and patrons regarding safety policies and procedures.
Provided guidance and support to lifeguards when needed, ensuring they had the necessary resources available at all times.
Dim Sum Cart
Fung's Kitchen
Houston, TX
01.2025 - 04.2025
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
LIfeguard Manager
Ds Recreational Services
Houston, Texas
05.2024 - 09.2024
Supervised lifeguard staff during shifts to ensure safety protocols were followed.
Managed scheduling and training for lifeguards to optimize team performance.
Monitored pool area for hazards and addressed issues promptly.
Responded to emergencies with appropriate first aid and rescue techniques.
Maintained cleanliness of pool facilities to provide a safe environment for patrons.
Ensured that all necessary supplies such as first aid kits were fully stocked at all times during operational hours.