Alex Nuno
Atwater,United States
Summary
Personable Technology Specialist with 12 years' success employing technological expertise to assist businesses. Adept in providing high-quality technical support by troubleshooting, resolving issues and communicating results to the user. Gifted listener and problem-solver with a penchant for determining best plan of action and most effective solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Communication Technician
Comcast, Xfinity
Merced, CA
07.2005 - 08.2017
- Set up networks and computers for business and residential customers.
- Coordinated installation of new users and relocations of existing users.
- Installed and configured new devices and system components.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Configured, managed and troubleshot VoIP and multi-media distributed systems and platforms.
- Installed CCTV systems, background/foreground music systems.
- Install/troubleshot of video equipment such as flat screen tv, projector, computer monitors.
- Install software such as Microsoft word 365, VM and VPN.
- Install hardware on computers.
Education
Associate of Science - Computer And Network Technology
Merced College
Merced, CA12.2022
High School Diploma -
Atwater High School
Atwater, CA05.2002
Skills
- Documenting activities
- Troubleshooting systems
- Device Installation
- Teamwork and Collaboration
- Technical Support
- Equipment management
- Staff training and development
- Recordkeeping
- Equipment configuration
- Cable-running expertise
Accomplishments
- Supervised team of 30 staff members.
- Received Pyramid of Excellence 4 times.
Languages
Spanish
English
Certification
Computer & Network Technology
- Certified Computer & Network Technology, Merced College - [5/2022]
Timeline
Communication Technician
Comcast, Xfinity
07.2005 - 08.2017
Associate of Science - Computer And Network Technology
Merced College
High School Diploma -
Atwater High School
Similar Profiles
Kevin MooreKevin Moore
RF Field Lead Communications Technician at Comcast/Comcast/XfinityRF Field Lead Communications Technician at Comcast/Comcast/Xfinity
Patrick RembertPatrick Rembert
Sr. Specialist, Sales Support & Deployment at Comcast XfinitySr. Specialist, Sales Support & Deployment at Comcast Xfinity
James MacnaughtJames Macnaught
NOC Technician at Comcast, XfinityNOC Technician at Comcast, Xfinity
Timothy MillsTimothy Mills
Construction Specialist 2 at Comcast, XfinityConstruction Specialist 2 at Comcast, Xfinity
Shane FleischmanShane Fleischman
Level 1 Utility at Summit Racing EquipmentLevel 1 Utility at Summit Racing Equipment