Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
10
10
years of professional experience
Work History
401K Specialist
Human Interest
03.2024 - 04.2025
Assisted with employee benefits inquiries and routinely handled complex questions and resolutions.
Responded to 401k inquiries from employees relating to enrollments, plan changes and contribution amounts.
Maintained sensitive information with strict confidentiality and modeled ethics, professionalism and service orientation in employee interactions.
Assisted Plan Administrators with complex plan design questions, portfolio design assistance, year end and compliance testing for 401(k) plans.
Promoted from Tier 1 Representative to Admin Representative (Tier 3) within 6 months
Futures Trader
Self-Employed
07.2022 - 03.2024
Sought out and capitalized on commodity sales and purchase opportunities.
Monitored and consistently analyzed market conditions to identify optimum timing to execute securities transactions.
Documented transactions to maintain accurate and updated records.
Utilized advanced charting and technical analysis of market data.
Claims Service Representative
United Insurance Group
11.2021 - 05.2022
Investigated claims of varying complexity and obtained relevant facts to determine coverage and liability.
Communicated with customers, drivers, repair shops and legal personnel to gain information.
Organized detailed client records using computers to enter, access and retrieve data.
Coordinated payments, collecting and organizing supporting documentation.
Examined policy coverage forms and other records to determine insurance coverage
Premium Services Representative
Fidelity Investments
01.2015 - 03.2020
Was consistently a top performer, earning the Excellence in Action award for being the top representative in my department for the Utah Region in Q4 of 2016.
Primarily worked with Fidelity’s most profitable clients, offering white-glove services including trading, money movement, and account management.
Knowledgeable in all investment products and account registrations, including advisory accounts.