Alex Olthaus
Cincinnati,OH
Summary
With a proven track record at United Rentals, I excel in troubleshooting and repair, enhancing customer satisfaction through exceptional service. My expertise spans electrical and mechanical systems, backed by a strong problem-solving ability. I've led training for junior technicians, demonstrating a blend of technical acumen and positive leadership, contributing significantly to team and customer success.
Hardworking Diesel Mechanic bringing 7+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Versatile Diesel Mechanic skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
Experienced with technical diagnostics, repairs, and maintenance of field equipment. Utilizes effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency.
Overview
9
9
years of professional experience
Work History
Field Service Technician
United Rentals
02.2021 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Very fluent with electrical diagrams/ trouble shooting.
- Very fluent with mechanical diagrams.
- Operated hand tools and power equipment according to company safety procedures.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
Diesel Mechanic
Cincy Tool Rental
02.2019 - 02.2021
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
- Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
Diesel Mechanic
Smalls Hardware
01.2016 - 04.2019
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Examined engines, transmissions and vehicle systems to diagnose issues.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
Education
High School Diploma -
Harrison High School
Harrison, OHHigh School Diploma -
Diamond Oaks
Cincinnati, OH05-2016
Skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Customer service
- Technical troubleshooting
- Mechanical aptitude
- Training and mentoring
- Valid Driver's license
- Power tools operation
- Repair and installation
- Electrical troubleshooting
- Heavy lifting
Languages
English
Full Professional
Timeline
Field Service Technician
United Rentals
02.2021 - Current
Diesel Mechanic
Cincy Tool Rental
02.2019 - 02.2021
Diesel Mechanic
Smalls Hardware
01.2016 - 04.2019
High School Diploma -
Harrison High School
High School Diploma -
Diamond Oaks